Invoice Audit Coordinator I

• Open and scan invoices into the Accounts Payable (A/P) data entry queue.
• Index items in the A/P data entry queue for payment processing.
• Collaborate with internal decision makers to improve customer relationships and process requirements.
• Communicate with internal and external customers and carriers to confirm order information, request paperwork, and obtain necessary approvals/authorizations.
• Perform root causes analysis and take corrective action to prevent continued issues.
• Collaborate with internal decision makers on process improvements and follow-up procedures.
• Meet with management weekly to report progress.
• Verify the correct Bill-To is utilized in the order.
• Investigate and resolve order discrepancies.
• Review and ensure all contract rates are accurate within the order.
• Provide clear and concise documentation for follow-up procedures.
• Rate and approve orders for invoicing.
• Process invoices online for web-based customers.
• Resolve problems with internal and external customers.
• Maintain a positive attitude and high level of customer service with both internal and external customers.
• Work in a team setting to accomplish department goals.
• Other duties and projects, as assigned.
• Bachelor's Degree, preferred
• Experience will be considered in lieu of formal education.
• Prior finance, billing, accounting, or relevant experience, preferred
• Proficient in Microsoft Office Suite, required
• Accuracy and Attention to Detail
• Effective Communications

• Flexibility and Adaptability
• Information Capture
• Initiative

• Problem Solving
• Generally, 8:00 am - 5:00 pm with occasional irregular hours depending on workload.
• Minimal (0%-25%)
• This is an hourly position paid biweekly.

ArcBest is a multibillion-dollar integrated logistics company that’s helped businesses build better supply chains for over a century.

With 14,000+ employees across 250 campuses and service centers, we connect owned assets, a broad brokerage network and innovative technology to deliver end-to-end supply chain solutions for customers around the world.

Our people make the difference.

From customer service and operations to technology, sales and logistics professionals, every employee plays a role in supporting customers and solving complex logistics challenges.

It’s the kind of people-first culture that’s earned recognition as a Best Company to Work For by U.S.

News & World Report and one of America’s Best Employers for Company Culture by Forbes.

At ArcBest, you’re part of a team grounded in our core values: Creativity, Integrity, Collaboration, Growth, Excellence and Wellness.

Whether you’re starting your career or bringing years of experience, you'll find opportunities to learn, grow and make an impact.