Inventory Controller

About This Role

Key Responsibilities:

Stock Verification

• Generate a store-wise negative stock report and share it with stores for system adjustment after confirmation.
• Review the store-wise report to identify any common discrepancy root causes.
• Keep a weekly tracker to review the result progress.

Inventory Management

• Ensure stores receive stock in the system (Stores and Warehouse) on time and update it with actual quantities.
• Highlight any pending transfers exceeding the acceptable timeline.
• Monitor all IN and OUT transfers and check for any incorrect entries or receiving issues.
• Highlight any negligence in the process and take necessary action
• Conduct weekly cycle counts and adjust variances after review and approval.
• Monitor high variances and identify the root causes.
• Generate the monthly inventory aging report.
• Adjust all wholesale samples after review.

Store Operations

• Plan stock movement for closed stores as per the deadline.
• Conduct store closing stock counts to assess stock loss.
• Generate the weekly Online (OTO) out-of-stock order cancellation report.
• Review if any stock is repeatedly recorded as out-of-stock, leading to order cancellations and communicating the report to the Online team for further action.
• Communicate the quality issue stock details with stores and maintain a tracker and ensure stores return stock to Warehouse.
• Follow up with the buying team for credit notes and complete write-offs after receiving vendor credit notes and finance approval.
• Collect monthly damage reports from stores and warehouse.
• Follow up with stores to return damaged stock to Warehouse on monthly basis and ensure no hidden damage.
• Ensure quality issue stock is excluded from monthly damage reports.
• Complete system write-offs after review and necessary approvals.
• Highlight any abnormal damage reported by stores.
• Complete monthly write-offs for store-wise used testers.
• Review and share the report with stores (Tester Consumption vs. Sales).
• Generate month of non-saleable stock for both store and warehouse.
• Complete write-offs for non-saleable items based on store and warehouse consumption.
• Review reports and communicate with stores for any required action.
• Complete monthly write-offs for VM samples and marketing requirement stock.
• Clear all pending transfers and review if reverse transfers are required.
• Schedule the annual stock count plan for both stores and warehouse.
• Submit results for further necessary approvals.
• Plan monthly store and warehouse visit plan.
• Review if there are any process gaps related to shrinkage and damage.
• Conduct random checks of store and warehouse physically damaged stock and verify that the actual damage and damage reasons are the same.

Job Requirement:

• This includes generating and reviewing negative stock reports, identifying root causes of discrepancies, and ensuring timely system adjustments.
• Ensuring accurate receiving and identifying any pending transfers or incorrect entries.
• Conducting regular cycle counts, investigating high variances, and managing monthly inventory aging reports.
• Store operations support in loss prevention. This encompasses planning stock movements for store closures, assessing stock loss during these events, and managing online order cancellations due to out-of-stock situations.
• The role is heavily involved in the lifecycle of quality issue stock, damaged goods, and non-saleable items, from tracking returns to warehouses, processing write-offs, and ensuring proper financial approvals.
• Regular store and warehouse visits are essential to identify process gaps related to shrinkage and damage, conducting physical checks to verify reported damages.

Required Skills Needed:

• Analytical & Investigative:

Root cause analysis, discrepancy identification, data interpretation for operational insights.

• Attention to Detail:

Meticulous record-keeping, accuracy in stock adjustments, precise tracking of damaged/non-saleable items.

• Technical:

Proficiency in inventory management systems (ERP/WMS), advanced Microsoft Excel for reporting and tracking.

• Communication & Collaboration:

Clear communication with store, warehouse, online, buying, and finance teams; ability to highlight negligence and drive action.

• Operational Compliance:

Understanding and enforcement of inventory procedures, loss prevention best practices.

Years of experience:

Minimum 2-3 years of experience in similar capacity preferably within retail apparel sector or similar field.