Internal Sales Associate - Derbyshire
Role Overview
As an Associate Inbound Sales, you will convert high-intent leads generated by our performance marketing team into satisfied customers. Through consultative, relationship-driven sales, you’ll guide potential buyers toward the right outdoor solutions while ensuring a seamless and engaging customer experience.
Key Skills for This Role
Full Job Posting
Role Overview
As an Associate Inbound Sales, you will convert high-intent leads generated by our performance marketing team into satisfied customers. Through consultative, relationship-driven sales, you’ll guide potential buyers toward the right outdoor solutions while ensuring a seamless and engaging customer experience.
Who You’ll Work With
You’ll join a high-energy, international team where marketing drives demand and sales brings the vision to life. You’ll collaborate closely with:
Performance marketing specialists
Product experts
The UK and wider sales teams across the globe
All work together to deliver an exceptional, end-to-end customer journey — from first conversation to final purchase.
Responsibilities
- Appointment setting & Sales
- Engage incoming leads and convert interest into meetings/revenue.
- Provide tailored consultations showcasing our pergolas and accessories.
- Showroom Ownership
- Develop, manage, and continually optimize our Charlgrove showroom to maximise sales opportunities.
- Order Coordination
- Guide customers through the full sales cycle, ensuring accuracy and a smooth path from inquiry to purchase.
- Upselling & Cross-Selling
- Recommend accessories, add-ons, and maintenance services that enhance customer experience and project value.
- Market Awareness & Events
- Stay informed on trends and competitor offerings to strengthen sales strategies.
- Support planning and attend events, exhibitions, and customer showcases.
- Sales Performance Tracking
- Maintain detailed records in our CRM (HubSpot) and support performance reporting and strategy improvements.
Qualifications
- Minimum 1 years of experience in sales or customer-facing roles
- Experience with high-value consumer products preferred
- Familiarity with HubSpot CRM is a plus
- Strong communication, interpersonal, and negotiation skills
- Customer-focused, proactive, and solution-oriented mindset
- Excellent organizational skills and attention to detail
- Ability to work independently and collaboratively
- Native-level English proficiency
- Basic knowledge of sales techniques
Benefits at PERGOLUX
- Competitive base salary + up to 40% bonus
- Pension retirement plan
- Paid vacation days + sick days
- A vibrant, international, and collaborative work environment
- Significant opportunities for growth in a fast-scaling global e-commerce company
- Team culture & events — summer parties, after-work gatherings, international meetups
- Employee discounts on all PERGOLUX products
- Free snacks and beverages in the office
About PERGOLUX
Norwegian e-commerce and manufacturing company selling affordable aluminum pergolas and outdoor-living structures to homeowners worldwide.
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