Intern
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Key skills for this role
About the Role
Emirates Flight Catering is seeking an Intern to support HR and Government Relations documentation processes. Responsibilities include validating new joiner documents, updating employee systems, and supporting visa and airport pass processes.
Key Skills for This Role
Responsibilities
- Download and collect new joiner documents from approved recruitment and employee systems
- Review documents for completeness, clarity, validity and compliance with the required format
- Validate Employee Information including confidential data with privacy
- Crop, resize, rename and save documents according to EKFC filing and naming standards
- Maintain employee wise electronic folders and ensure documents are filed in the correct location
- Update employee Residence Visa and Emirates ID details in the Aman system
- Support documentation relating to the high volume of renewal transactions completed by GRD
Requirements
- Diploma, Higher Diploma or bachelor’s degree in human resources, Business Administration, Computer Science, Information Management or a related discipline
- Fresh graduates or candidates seeking practical HR and Government Relations experience may be considered
- Basic knowledge of administrative processes and document management
- Good written and verbal communication skills in English
- Good working knowledge of Microsoft Excel, Word and Outlook
Full Job Posting
Responsibilities
- New Joiner Document Validation and Onboarding Support
- Download and collect new joiner documents from approved recruitment and employee systems.
- Review documents for completeness, clarity, validity and compliance with the required format.
- Validate Employee Information including confidential data with privacy.
- Crop, resize, rename and save documents according to EKFC filing and naming standards.
- Maintain employee wise electronic folders and ensure documents are filed in the correct location.
- Identify missing, expired, unclear or incorrect documents and coordinate with the relevant team for correction.
- Notify the Background Clearance team once the required employee documents are complete.
- Update the relevant Background Clearance and onboarding status in People Connect.
- Download Entry Permit and Change of Status documents from the GDRFA system.
- Save and upload Entry Permit and Change of Status documents to People Connect and the approved employee folders.
Airport Pass and Aman System Support
- Update employee Residence Visa and Emirates ID details in the Aman system.
- Verify employee information before completing system updates.
- Scan, rename, classify and file Airport Pass documents.
- Upload Airport Pass documents to People Connect and other approved systems.
- Prepare documents required for new Airport Pass applications, renewals and cancellations.
- Support the processing employee profiles requiring urgent document update in Aman System
- Maintain an accurate tracker of applications, renewals, pending documents and completed cases.
- Escalate missing documents, incorrect information or urgent cases to the assigned supervisor.
Residence Visa / Emirates ID & OHC Document Updates
- Download completed Residence Visa and Emirates ID documents from the relevant authority systems.
- Verify employee and document details before saving or uploading.
- Rename and file documents in accordance with the approved naming convention.
- Upload Residence Visa and Emirates ID documents individually to People Connect.
- Update the document status and expiry information in the relevant tracker or system.
- Support documentation relating to the high volume of renewal transactions completed by GRD.
- Clear pending document download and upload backlogs within agreed timelines.
- Maintain an updated OHC renewal and document upload tracker.
- Follow up on missing certificates, expired cards and incomplete employee records.
- Escalate urgent or non compliant cases to the assigned supervisor.
Document Governance and Record Management
- Follow EKFC document naming, filing and record retention standards.
- Maintain complete employee documentation in the approved folder structure.
- Protect employee personal information and maintain strict confidentiality.
- Ensure that passports, Emirates IDs, visas, contracts and other sensitive documents are accessed only for authorised work purposes.
- Do not share, copy, download or transfer employee information outside approved EKFC systems.
- Support document audits, record reviews and data cleaning exercises when required.
Operational and Team Support
- Prioritise urgent cases based on guidance from the assigned supervisor.
- Provide daily updates on completed, pending and outstanding tasks.
- Support team members during periods of annual leave, high transaction volumes or operational emergencies.
- Coordinate with the Talent Acquisition, Background Clearance, PRO Operations, Emiratization, Airport Pass and HR teams.
- Attend departmental briefings, training sessions and process update meetings.
- Perform other administrative and Government Relations support duties assigned by the management.
Minimum Qualifications
- Diploma, Higher Diploma or bachelor’s degree in human resources, Business Administration, Computer Science, Information Management or a related discipline.
- Fresh graduates or candidates seeking practical HR and Government Relations experience may be considered.
- Basic knowledge of administrative processes and document management.
- Good written and verbal communication skills in English.
- Knowledge of Arabic will be an advantage.
Technical Skills
- Knowledge in GDRFA / ICP System (Basic)
- Arabic Knowledge (Reading / Typing) Recommended
- Good working knowledge of Microsoft Excel, Word and Outlook.
- Ability to scan, crop, rename, convert and organise electronic documents.
- Ability to work with employee systems, online portals and digital trackers.
- Basic understanding of data entry and record validation.
- Ability to learn People Connect, Aman, Smartsheet and authority systems.
- Good keyboard and computer literacy skills.
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