Intern - Claims Training

Essential Functions:

Assist with development and maintenance of Claims training materials, job aids, and learner resources.

Help review and update existing training content to ensure accuracy and consistency.

Develop microlearning or Claims IQ-style learning resources.

Review, audit, and update the Claims Training SharePoint site to ensure resources, links, and training materials remain accurate, current, and aligned with business processes. Identify outdated information and recommend improvements to site organization and usability.

Participate in project meetings with Claims leaders, subject matter experts, and training team members.

Education & Experience:

Preferred major/area of study: Learning & Development, Education, Art, Graphic Design, Insurance/Risk Management, Human Resources

College freshman or above, with a minimum 3.0 GPA

Knowledge, Skills, & Abilities:

Strong written and verbal communication skills.

Strong attention to detail and organizational skills.

Proficiency with Microsoft Office products, including PowerPoint, Word, and Excel.

Familiarity with SharePoint, Microsoft 365, or learning management systems.

Interest in insurance, training, instructional design, or employee development.

Ability to work independently and collaboratively in a virtual environment.

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.