Insurance Client Manager

• Work-From-Home
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development
• Manage and service commercial insurance accounts.
• Market insurance policies when appropriate.
• Build and maintain strong client relationships.
• Handle policy changes, renewals, billing questions, claims support, and coverage inquiries.
• Review accounts and identify changing client needs.
• Explain coverage options and policy details clearly to clients.
• Identify opportunities for account rounding and additional coverage.
• Process policy updates accurately and maintain organized records.
• Communicate with clients by phone, email, and other appropriate channels.
• Work closely with the agency team to provide a seamless client experience.
• Proactively follow up with clients and carriers as needed.
• Active Property & Casualty insurance license.
• Previous insurance agency experience required.
• Commercial lines insurance experience required.
• Strong understanding of commercial insurance products, coverages, and policy servicing.
• Ability to work effectively in a part-time, work-from-home environment.
• 5+ years of insurance agency experience preferred.
• Excellent communication and customer service skills.
• Highly organized and detail-oriented.
• Proactive problem solver.
• Comfortable managing multiple accounts and priorities.
• Experienced with agency management systems and computer applications.
• Self-motivated and able to work independently.
• Team-oriented and collaborative.
• Confident discussing insurance coverage and identifying client needs.
• Part-time work-from-home flexibility
• Competitive base salary
• Performance-based bonus opportunities
• Supportive and collaborative agency environment
• Ongoing training and professional development
• Opportunity to build lasting client relationships
• Career growth opportunities
• Your commercial insurance experience is valued and appreciated

This is a remote position.