Inside Sales Executive (Female )
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Key skills for this role
About the Role
The Inside Sales Support is responsible for assisting the sales team with administrative and operational tasks, preparing quotations, processing sales orders, maintaining customer records, and ensuring excellent customer service.
Key Skills for This Role
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Job Summary
The Inside Sales Support is responsible for assisting the sales team with administrative and operational tasks, preparing quotations, processing sales orders, maintaining customer records, and ensuring excellent customer service.
The role acts as a link between customers, the sales team, and other departments to support sales activities and achieve business objectives.
Key Responsibilities
- Support the sales team in daily operations and administrative activities.
- Prepare and follow up on quotations, proposals, and sales documentation.
- Process customer orders and coordinate with relevant departments for timely delivery.
- Maintain and update customer records in the CRM system.
- Respond to customer inquiries and provide product or service information.
- Follow up with customers regarding orders, payments, and delivery schedules.
- Generate sales reports and maintain accurate sales records.
- Coordinate with finance, logistics, and operations teams to ensure smooth order fulfillment.
- Assist in identifying sales opportunities and customer requirements.
- Maintain strong relationships with existing customers and support customer retention efforts.
- Ensure compliance with company policies and procedures.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum 2–3 years of experience in sales support, customer service, or inside sales.
- Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
- Experience using CRM systems is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Ability to work under pressure and manage multiple tasks simultaneously.
Skills
- Customer service orientation.
- Attention to detail and accuracy.
- Problem-solving skills.
- Strong coordination and follow-up abilities.
- Teamwork and collaboration.
- Excellent verbal and written communication skills in English.
- Pay: AED3,500.00 per hour
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