Inside Sales Account Executive

Overview

What You Will Do

• Own and hit your yearly and quarterly revenue targets - pipeline health is your responsibility, not your manager's.
• Run high-velocity, full-cycle sales from first outreach to signed contract, typically within 30 to 60 days.
• Identify and pursue mid-market accounts across different sectors that stand to gain from Lucidya's CX intelligence capabilities.
• Lead discovery conversations that uncover real business pain, not just surface-level interest - you sell solutions, not features.
• Demo the product with confidence and adapt your pitch to speak to what actually matters to each buyer.
• Work closely with SDRs to ensure a steady flow of quality meetings and provide feedback that sharpens their targeting and qualification.
• Forecast accurately and maintain a clean, up-to-date CRM - you know where every deal stands and why.
• Handle objections head-on and navigate procurement, legal, and stakeholder friction without losing momentum.
• Collaborate with Customer Success on handovers that set clients up for a strong start.
• Stay sharp on the market, competitors, and evolving customer expectations.

Who You Are

• You have 3 to 5 years of experience in SaaS or technology sales, with a track record of consistently hitting quota.
• You thrive in a fast-moving environment. Short sales cycles energise you - you like building momentum, not waiting for it.
• You are self-sufficient. You don't need a fully built playbook to perform; you can create structure where there isn't one.
• You communicate clearly and credibly with business decision-makers - department heads, operations leaders, and executives at growing companies.
• You are commercially aware. You understand deal economics, discount dynamics, and how to close without giving everything away.
• You are organised and consistent. Your pipeline is real, your forecasts are reliable, and your follow-ups happen without being asked.
• You know how to partner with SDRs - you give them honest feedback, treat them as teammates, and help them get better.
• Experience in CX, analytics, social listening, or AI-based platforms is a strong plus.
• Culturally, you are:
• Driven by results, not activity.
• Resilient when deals don't close - you learn and move forward.
• Honest with yourself about what's working and what isn't.
• Excited to be part of something that's being built, not just maintained.