Information Technology Support Engineer
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Key skills for this role
About the Role
The Group Securities seeks an IT Technical Support Engineer in Doha to manage, maintain, and repair IT systems and assets. Responsibilities include installing and configuring workstations, resolving network issues, and monitoring servers.
Key Skills for This Role
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Job Brief
IT Technical Support is responsible for manage, maintain, and repair IT systems and assets.
The responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software
.
Responsibilitie
- s:
- Install and configure users' workstations, software and peripheral devic
- es.Ensure total integrity and security of the systems throughout the compa
- ny.Test and evaluate hardware and software for eventual purcha
- se.Provide technical assistance to company employe
- es.Monitoring server's performance and data links connectivi
- ty.Maintain inventory of supplies related to computer equipme
- nt.Assist in performing and administrating of data backup syst
- em.Monitoring voice recording systems and calls retrievi
- ng.May assist in Tickers and data wall display administrati
- on.May be entrusted with the monitoring of Data Center equipment, including A/C, UPS, safety equipment, e
- tc.Security Cameras monitori
- ng.May assist in Domain administrati
- on.Work closely with the department's sta
- ff.Participates in the development of policies and procedur
- es.Comply with company policies and procedur
- es.Perform additional duties and assignments as request
- ed.
Requireme
- nts:
- Bachelor’s degree in Computer Engineering, Network Engineering, or a related engineering f
- ield.Minimum 5 years of experi
- ence.Experience in Windows Platforms &
- Mac.Intermediate knowledge of TCP IP Networks and swit
- ches.Intermediate knowledge of Microsoft Active Dire
- ctoryWell experienced in Managing, Installing of Troubleshooting of Windows Sys
- tems.Intermediate knowledge of CCTV sys
- tems.Experience in Interacting with Vendors for IT Purchases and serv
- ices.Experience in maintaining Inventory, Contracts, other official docum
- ents.Experience in Administration of Network & System Monitoring t
- ools.Experience in Microsoft Office and office 365 S
- uite.Experience in handling IT As
- sets.Strong technical experience in handling IT Hardware and Soft
- ware.Experience in coordinating with Datacenter related activi
- ties.Knowledge in access control sys
- tems.Preferred Certific
- ates:MCSE (Microsoft Certified System Engi
- neer)CCNA (Cisco Certified Network Assoc
- iate)MCSA (Microsoft Certified Solutions Assoc
- iate)
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