Information Technology Manager

About This Role

Title: IT Manager

Location: Riyadh, Saudi Arabia

Department: Information Technology

Job Summary:

We are seeking a highly skilled and experienced IT Manager to lead and oversee the organization’s Information Technology operations. The role involves planning, organizing, directing, and coordinating all IT-related activities, ensuring the effective implementation of medical, clinical, and management information systems in alignment with the organization’s mission, vision, and strategic goals.

Key Responsibilities:

· Plan, organize, direct, and evaluate IT operations, including information systems and electronic data processing.

· Develop and implement IT policies, procedures, and system controls.

· Collaborate with management to determine system requirements, timelines, and cost considerations.

· Manage IT budgets, resources, and expenditures efficiently.

· Lead, supervise, and manage IT staff, contractors, and vendors.

· Oversee installation, configuration, and maintenance of hardware, software, and network systems.

· Troubleshoot and resolve system, network, and technical issues.

· Ensure data security, system integrity, and compliance with organizational policies.

· Manage user access, network accounts, IP configurations, and cybersecurity measures.

· Conduct staff training and provide ongoing technical support.

· Maintain inventory of IT assets and recommend procurement of new technologies.

· Monitor system performance, downtime procedures, and maintenance logs.

· Promote collaboration across departments and ensure effective communication of IT initiatives.

Professional Expectation:

· Maintain confidentiality and adhere to regulatory and accreditation standards.

· Demonstrate professionalism in communication, conduct, and appearance.

· Ensure compliance with organizational policies and ethical standards.

· Participate in meetings, training sessions, and continuous professional development.

· Represent the organization positively at all times.

Qualification & Requirements:

Education:

• Bachelor’s Degree in Information Technology, Computer Science, or a related field (required)
• Master’s Degree in a related field (preferred)

Experience:

• Minimum 5 years of relevant IT experience
• At least 3 years in a supervisory or managerial role

Skills & Competencies:

• Strong knowledge of network administration, installation, and systems management
• Expertise in troubleshooting hardware, software, and network issues
• Knowledge of cybersecurity, data protection, and virus management
• Strong leadership and team management skills
• Excellent analytical, problem-solving, and decision-making abilities
• Effective communication and interpersonal skills (both written and verbal)