Information Technology Manager

About This Role

Dear Tech Network in Dubai,

Please if you are/ have the following:

1) Current Role as an IT Manager

2) Work within Wealth Management or Financial Services

3) Already based in Dubai

4) Strong Microsoft ecosystem focus:

Azure (Microsoft backend), Entra / Microsoft migrations, SharePoint structure & governance

5) Data residency knowledge, specifically; ,Local data regulations

Legal considerations for data storage in-region

6) Meraki (firewalls & network infrastructure)

Salary 25 to 28 AED per month.

Please, click the below link and apply. If you do not meet the above criteria, please do not apply.

I will be speaking with relevant candidates today with the strongest profiles being sent across to our fantastic, growing Wealth Management client tomorrow close of business.

Thanks

Parv

Senior IT Manager

Location: Dubai, UAE

Employment Type: Permanent | Full-Time | Office-Based

The Opportunity

A well-established and rapidly growing international financial services organization is seeking an experienced Senior IT Manager to oversee daily IT operations and ensure the reliability, security, and performance of its technology environment. This is a hands-on leadership role suited to a technically strong professional who can balance operational delivery with strategic improvement initiatives.

The successful candidate will play a critical role in maintaining business continuity, supporting end users, managing infrastructure and security, and driving technology projects that enhance efficiency and resilience.

Key Responsibilities

Microsoft 365 Administration & Support

• Manage and maintain the Microsoft 365 environment, including Exchange Online, SharePoint, OneDrive, Teams, and Teams Telephony
• Administer Azure Active Directory, including user provisioning, access controls, and security policies
• Monitor and manage security tools such as Defender and Intune
• Provide technical support, troubleshooting, and user guidance for Microsoft 365 applications

Network & Infrastructure Management

• Maintain on-premises Active Directory, including Group Policies and authentication services
• Manage file servers, backups, permissions, and storage optimization
• Ensure network stability, performance, and security across LAN, Wi-Fi, and VPN environments
• Coordinate with third-party vendors and service providers to support infrastructure reliability

IT Support & Service Delivery

• Act as the escalation point for complex technical issues (Level 2/3 support)
• Oversee IT service desk operations and improve service delivery processes
• Maintain clear documentation of systems, procedures, and troubleshooting guides
• Conduct routine system maintenance, patching, and upgrades

Security & Compliance

• Implement and maintain IT security best practices, including MFA, conditional access, and data protection controls
• Monitor and respond to system and security alerts
• Support compliance with internal policies and industry standards

IT Leadership & Projects

• Contribute to IT planning and continuous improvement initiatives
• Lead small to medium technology projects, including system migrations and upgrades
• Mentor and support junior IT team members
• Manage IT procurement and vendor relationships to ensure cost-effective solutions

Telephony Systems

• Manage and maintain business telephony infrastructure
• Troubleshoot communication system issues and coordinate upgrades when required

Core Competencies

• Proven leadership and technical expertise in IT operations
• Strong project management and organizational skills
• Excellent communication and stakeholder engagement abilities
• Professional, proactive, and solution-oriented mindset
• Ability to manage vendors and technology partners effectively

Technical Skills & Experience

• Windows Server and Active Directory (on-premises and cloud)
• Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive, Intune)
• Virtualization technologies (VMware or Hyper-V)
• Networking concepts including LAN/WAN, VLANs, firewalls, DNS, and VPNs
• IT security tools and best practices
• Advanced troubleshooting across hardware, software, and network environments
• Understanding of IT governance, risk, and compliance principles

Qualifications

Essential

• Minimum 3 years’ experience in an IT management or senior infrastructure/support role
• Bachelor’s degree in Information Technology, Computer Science, or related discipline
• Hands-on experience managing Microsoft 365 environments
• Experience supporting Windows servers and enterprise IT systems

Desirable

• Professional IT certifications
• Experience with system migrations (e.g., file server to SharePoint or tenant-to-tenant transitions)
• Strong networking and firewall configuration knowledge

Why Apply?

• Join a stable and growing international organization
• Work in a senior, hands-on leadership role
• Opportunity to influence technology strategy and improvements
• Collaborative and professional working environment

Application Process

Interested candidates should submit a CV outlining relevant experience and technical expertise. Shortlisted applicants will be contacted for further discussion.