Incarcerated Population & Community Solutions Lead

Job Description and Duties

• Under the general direction of the IT Manager I for the Incarcerated Educational and Rehabilitative Technologies Section, the Information Technology Specialist II (ITS II) serves as a senior-level advisor and strategic execution lead responsible for delivering the department’s most complex, high-risk, and mission-critical technology initiatives within the incarcerated and community technology portfolio. The incumbent must possess advanced expertise in business analysis, process engineering, project and program management, cross-functional leadership, and enterprise portfolio oversight.
• The incumbent leads end-to-end project and program execution, drives organizational change initiatives, and collaborates closely with executive leadership, operational stakeholders, and technical teams to advance strategic objectives outlined in CDCR’s 2024–2028 Strategic Plan.
• The ITS II plays a critical role in shaping the section’s process improvement strategy and implementing efficiency efforts that enhance service delivery across enterprise operations.
• The incumbent must demonstrate strong analytical skills, technical proficiency, project management leadership, strategic insight, process improvement capability, clear communication, and a commitment to effective stakeholder engagement.
• The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process.
• HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from [email protected] or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.
• For HRTS communication, this is in reference to Job Requisition (JR) 4526.

CDCR employees are encouraged to use their existing CDCR email address on their application.

• This advertisement is for an Information Technology Specialist II position Located at Birkmont Drive, Rancho Cordova . Please indicate the position number on your application: 065-624-1414-008
• This position is eligible for a hybrid telework scheduled for employee's who can satisfactorily perform their essential work functions independently and remotely. Specific telework schedules may be discussed further during the interview process. Telework is only available to residents of California.
• You will find additional information about the job in the Duty Statement .

Working Conditions

Minimum Requirements

• INFORMATION TECHNOLOGY SPECIALIST II

Additional Documents

Job Code #

Position #(s)

Classification

# of Positions

Work Location

• Sacramento County

Telework

Job Type

Work Shift

Work Week

Vision

Mission

Commitment

Special Requirements

• Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.
• Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.
• Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services .
• Candidates new to CDCR are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter.

When submitting supporting documents, PDF file format is preferred.

Application Instructions

• Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
• Who May Apply
• Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
• How To Apply
• Address for Mailing Application Packages
• You may submit your application and any applicable or required documents to:
• Department of Corrections & Rehabilitation
• CDCR Hiring Support - Postal
• Attn: CDCR Hiring Support
• P.O. Box 942883
• Sacramento, CA 94283-0001
• Address for Drop-Off Application Packages
• You may drop off your application and any applicable or required documents at:
• CDCR Hiring Support - Drop-off
• CDCR Hiring Support
• 9825 Goethe Rd, Application Drop Box
• (Drop off not available on weekends and holidays)
• Sacramento, CA 95827
• 08:00 AM - 05:00 PM
• Required Application Package Documents
• The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications is required and must be submitted with your Examination / Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the “Statement of Qualifications” section below for specific requirements. For helpful guidance on writing an effective Statement of Qualifications or a Supplemental Questionnaire, please visit: Work4CA: How to Write a Statement of Qualifications
• For helpful guidance on writing an effective Statement of Qualifications or a Supplemental Questionnaire, please visit: Work4CA: How to Write a Statement of Qualifications

Desirable Qualifications

• In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Demonstrated experience leading large scale, complex enterprise integration projects, including managing scope, schedule, budget, risks, and cross system dependencies.
• Strong business analysis expertise, including requirements elicitation, current/future state process modeling, root cause analysis, and development of functional and technical requirements for integrated systems.
• Knowledge of enterprise architecture principles, system interoperability, APIs, and data exchange standards within a large, multi system environment.
• Proven ability to collaborate with program areas, vendors, architects, and technical teams to align business needs with technical capabilities and ensure solution feasibility.
• Proven ability to influence and lead organizational change across multiple departments, aligning stakeholders around common goals and ensuring successful adoption of enterprise level process and system changes.
• Demonstrated leadership skills, including mentoring staff, developing team capability, supporting succession planning, and serving as a trusted advisor for complex issues.
• Ability to lead process improvement initiatives, optimize workflows, and recommend technology enabled enhancements that improve efficiency and service delivery.
• Excellent communication and presentation skills, with the ability to convey complex technical information clearly to executives, governance bodies, and diverse stakeholder groups.
• Willingness to promote an inclusive workplace that empowers employees from a variety of backgrounds, perspectives, and personal experiences.

Benefits

• Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx .
• Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-systemprinciples.aspx
• Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx
• This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Contact Information

STATEMENT OF QUALIFICATIONS

• In order to be considered for this position, you must submit a statement of qualifications (SOQ) in addition to the standard state application and resume. If you do not submit the SOQ and resume, your application WILL NOT be considered. A notation or reference to other materials such as resume, or application cannot be a substitute for the SOQ. The SOQ also serves as documentation of each candidate's ability to present information clearly and concisely in writing, as well as follow direction. Your responses to the questions must include the question number and the question, the SOQ is no more than 2 pages. Your name, position number and page number must be included in the upper right-hand corner of each page.
• 1. Provide an example of a project where you performed advanced business analysis to guide a technical or integration solution. Describe how you gathered and validated requirements, analyzed current and future state workflows, assessed solution options, and ensured alignment with enterprise architecture and departmental goals.
• 2. Describe a situation where you provided leadership to guide staff, stakeholders, or program areas through organizational change or process improvement. Include how you mentored team members, resolved conflicts or competing priorities, supported business readiness, and delivered system or workflow enhancements that improved efficiency.
• 3. Describe a complex enterprise integration project you led from initiation through closure. In your response, explain how you navigated the project's challenges and coordinated across teams to achieve a successful outcome.
• Statement of Qualification, Desirable Qualifications and Supplemental Questionnaire Information

Examination Information

Equal Opportunity Employer