Implementation Specialist, EHR

Own multiple concurrent EHR implementations from contract signature through go-live and stabilization

Act as the primary project lead: timelines, milestones, risks, and stakeholder communication

Configure customer environments including roles, permissions, security settings, forms, templates, workflows, and operational settings

Translate clinical, operational, and billing workflows into scalable system configurations

Lead implementation workshops across clinical, medical, operations, intake, scheduling, and revenue cycle teams

Manage data migration, system validation, user acceptance testing, and go-live readiness

Train administrators, super users, and frontline staff

Partner with product and engineering to close gaps and improve how we implement

Own internal communication throughout the implementation

3+ years of EHR implementation experience

Experience implementing EHR, practice management, healthcare operations, or other complex workflow-driven platforms

Comfort configuring systems, not just project managing them

Experience building forms, workflows, permissions, templates, user roles, and operational settings

Experience supporting enterprise deployments with 100+ users

Comfort in a fast-paced environment with real ownership and autonomy

Ability to manage client expectations across concurrent accounts