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Implementation Analyst

TELUS Health
Halifax, CAN
Full-time
Junior · 1+ years experience
Onsite
Discovered 3 weeks ago

Full Job Posting

What you bring:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work independently and as part of a team.

Nice to Have

  • Familiarity with Ariel ®, or other business software systems.
  • Experience working with Excel and Access VBA is a plus.
  • Bilingualism would be considered an asset.
  • A bit about us
  • We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
  • TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
  • Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
  • Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
  • By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Qualifications

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work independently and as part of a team.
  • Familiarity with Ariel ®, or other business software systems.
  • Experience working with Excel and Access VBA is a plus.
  • Bilingualism would be considered an asset.
  • A bit about us
  • We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
  • TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
  • Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
  • Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
  • By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Responsibilities

  • Collaborate with clients to understand their business requirements and objectives.
  • Assist with configuring ARIEL ® basic plan parameters and test calculation results, as required.
  • Implement and configure software solutions according to client needs.
  • Conduct system testing and troubleshoot issues to ensure successful implementation.
  • Provide training and support to end-users on new systems and functionalities.
  • Work closely with cross-functional teams to ensure project timelines and deliverables are met.
  • Document processes, configurations, and system changes for future reference.
  • Continuously improve implementation processes and procedures.
  • You have:
  • Bachelor's degree in Mathematics, Actuarial Science, Business Administration, Finance, or Accounting. Additional course work in pension administration or mathematics is a plus.
  • >1 year experience in software implementation, configuration, testing and support.
  • Experience in using Excel and the Microsoft Office suite.

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