IAM Specialist

Role Overview

Key Responsibilities

• Configure, maintain, and support enterprise IAM platforms and identity management workflows.
• Support Joiner, Mover, and Leaver identity lifecycle activities.
• Develop, customise, and maintain IAM connectors and integrations with enterprise applications.
• Configure roles, permissions, access policies, approval workflows, and certification processes.
• Support SSO, MFA, and access governance implementations.
• Troubleshoot IAM workflows, integration issues, and access-related incidents.
• Assist with user access reviews, compliance checks, and audit activities.
• Maintain technical documentation for configurations, workflows, and operational procedures.
• Support IAM platform enhancements and continuous improvement initiatives.

Required Skills and Experience

• 5–6 years of hands-on experience in Identity and Access Management.
• Experience with enterprise IAM platforms such as SailPoint, IBM IAM, Imprivata IAM, or similar solutions.
• Hands-on experience with IAM connector development, application integrations, and workflow configuration.
• Strong understanding of identity governance, access management, and identity lifecycle processes.
• Knowledge of Active Directory, LDAP, SAML, OAuth, OpenID Connect, and identity federation concepts.
• Experience with IAM troubleshooting, access provisioning, and security controls.
• Programming knowledge in Java, C++, or similar technologies.

Preferred Skills

• Experience with REST/SOAP APIs and IAM SDKs.
• Exposure to cloud identity platforms and SaaS application integrations.
• Familiarity with ITSM processes and incident management.
• Experience supporting access certification and audit activities.
• Strong analytical, troubleshooting, and documentation skills.