I&P GN - I&E- Software & Platforms - Manager - Process Excellence-PE
Key Skills for This Role
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About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Qualifications
- 7- 11 yrs
- AI Transformation Advisory: AI transformation workstream leadership, AI use-case portfolio design, co-pilot and agentic operating model design
- Industry Process Expertise (AI fluent): Industry Process Expertise (AI fluent): deep knowledge of a specific industry-native processes, value chains and operational pain points with hands-on AI delivery against those processes. Applicable for any of the industries listed below\
- Process Excellence + AI: Process discovery, business process re-design, AI-enabled workflow redesign, Process Mining (Celonis/Signavio/Power Automate)
- Enterprise Function Transformation: AI-enabled redesign of one or more of these functions - Finance, Procurement, HR, Marketing Ops, Customer Service or GBS processes
- AI Value Architecture: Value identification, value case creation, benefits baselining and tracking, AI cost and consumption modelling
- Industry Data & AI: Data strategy and data products for AI, data quality and governance, RAG and retrieval design
- Agentic Enterprise: Multi-agent and copilot workflow design, human-in-the-loop design, agent guardrails, evaluation and observability
- AI Tooling and Platform Strategy: LLM platform evaluation, agent framework selection, build-vs-integrate decision-making across enterprise AI stacks
- AI CoE Design and Operationalization: Expertise in building governance structures, role navigation archetypes, build-vs-buy-vs-partner frameworks
- AI Maturity Assessment and Transformation Sequencing: Capability benchmarking, readiness scoring and investment prioritization
- Across all: AI Fluency (GenAI, RAG, agents), client-facing domain consulting, AI adoption and workforce change, Workforce Impact and AI Reskilling: experience in role-level augmentation and displacement analysis, reskilling pathway design, AI fluency uplift at enterprise scale
- Active support on pre-sales activities resulting in contributing to proposals and RFP responses, helping shape solution approaches, participating in client presentations and orals, and supporting opportunity development alongside Senior Managers
- Process Mining, RPA/IA (UiPath/Automation Anywhere)
- Low-Code/No-Code
- Platform fluency (Azure AI/AWS/GCP/Databricks)
- Enterprise platform context (SAP/Oracle/ServiceNow) linked to AI outcomes
- Product management, sector or AI certifications
- Prior in-industry or in-function operating experience
About Accenture
Global professional services company delivering 360° value.
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