HVAC Technician
Role Overview
Respond and attend to guest repair requests.
Communicate with guests/customers to resolve maintenance issues.
Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
Visually inspect tools, equipment, or machines.
Carry equipment (e.g., tools, radio).
Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
Maintain maintenance inventory and requisition parts and supplies as needed.
Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.
Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.
Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
Program TV's and perform general housekeeping and engineering-related inventory duties.
Use the Lockout/Tagout system before performing any maintenance work.
Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.
Display basic computer skills including inputting air handler schedules and making temperature changes.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Adhere to quality expectations and standards.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Speak with others using clear and professional language.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
Move up and down stairs, service ramps, and/or ladders.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Enter and locate work-related information using computers.
Perform other reasonable job duties as requested.
Key Skills for This Role
Full Job Posting
Position summary
- Respond to guest repair requests and communicate with guests to resolve maintenance issues.
- Perform preventive maintenance on tools, kitchen equipment, and mechanical-room equipment, including cleaning and lubrication.
- Inspect tools and equipment; operate equipment and building utility shut-offs; maintain inventory and requisition supplies.
- Communicate daily activities and problems to other shifts.
- Perform basic work across HVAC, refrigeration, electrical, mechanical, plumbing, controls, carpentry, kitchen equipment, vehicles, and building systems.
- Prepare and paint surfaces; repair minor drywall and wood trim; replace light bulbs and A/C filters; clean completed work areas.
- Troubleshoot and perform basic repairs on plumbing, electrical components, guestroom items, equipment, and internet devices.
- Program televisions and perform housekeeping and engineering-related inventory duties.
- Use Lockout/Tagout before maintenance work, store flammable materials properly, and follow safety procedures.
- Repair landscaping and sprinklers; use computer skills to enter air-handler schedules and adjust temperatures.
- Provide guest service, maintain professional communication, and follow quality standards and company policies.
- Perform physical tasks including lifting, climbing, bending, and carrying equipment.
Preferred qualifications
- A high school diploma or GED equivalent is preferred.
- Some experience in general maintenance and interior or exterior surface preparation and painting is preferred.
- Hotel engineering or maintenance experience is a plus.
Required qualifications
- A driver's license is required.
About Marriott and Le Méridien
Marriott International describes itself as an equal opportunity employer committed to nondiscrimination and valuing associates' backgrounds.
Le Méridien describes its hospitality focus as providing memorable guest experiences and is part of Marriott International.
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