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HVAC Service Supervisor - HVAC Projects - Dubai

Sanvi Engineering And Business Consulting Solutions
Dubai, UAE
Full-time
Entry
Onsite
AED 4,000 - 5,000/month
Discovered 1 weeks ago
HVAC service operationsChilled-water systemsFCU, AHU, and FAHU systemsVRF and chiller systemsDuctingTroubleshooting and fault diagnosis

Full Job Posting

Role overview

Service Supervisor for HVAC projects and premium AMC work in Dubai.

Leads service operations, a technician team, and client handling.

Work arrangement is field and office; candidate must be in Dubai.

Team supervision and technical guidance

  • Supervise 5–10 HVAC technicians handling daily tasks, breakdown calls, and AMC visits.
  • Guide technicians on chilled water, FCU, AHU, FAHU, VRF, chillers, ducting, and troubleshooting.
  • Diagnose issues by phone or site visit and guide technicians through resolution.
  • Quality-check completed work before client sign-off.
  • Train junior technicians in best practices and fault diagnosis.

Client handling and service operations

  • Serve as primary technical contact for client service requests, breakdowns, and AMC work.
  • Explain faults and work performed to non-technical clients in fluent professional English.
  • Manage expectations, provide daily updates, and handle escalations calmly.
  • Schedule and dispatch technicians for breakdowns, AMC, and PPM work; track calls through SLA-based closure.
  • Maintain service records, job sheets, and reports using Odoo or ERP tools.
  • Coordinate spare parts with procurement and ensure HSE and quality compliance.

Mandatory qualifications

  • 2–4 years as an HVAC Service Supervisor or Service Coordinator in the UAE, with Dubai experience.
  • Valid UAE driving license and experience handling at least five technicians.
  • Chilled-water expertise and fluent English are mandatory.
  • MS Office is mandatory.
  • Must currently be in Dubai and available immediately, within a maximum of 15 days.

Preferred background and tools

  • Own car preferred.
  • UAE HVAC contracting, MEP HVAC service, or facility-management HVAC AMC background is preferred.
  • Odoo, ERP, and job-tracking tools are preferred.

Compensation and benefits

  • Salary is AED 4,000–5,000 per month, plus benefits.
  • Visa and insurance are offered.

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