Human Resources Executive
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About the Role
Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.
Key Skills for This Role
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Overview
Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.
SHG operates 111 properties in 26 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world.
We are looking for a proactive and detail-oriented HR Executive to join our team in Phu Quoc.
This is a pre-opening role supporting the launch of our lifestyle destination in Phu Quoc, Vietnam.
You will play a key role in ensuring smooth HR operations during three pre-opening phases, supporting recruitment, onboarding, and operational readiness ahead of opening.
Key Responsibilities
- Implement HR policies and procedures in line with the organization's goals and legal requirements.
- Monitor and evaluate manpower requirements and ensure alignment with approved budgets and organizational structure.
- Conduct talent acquisition for job requisitions, screening updates, hiring timelines and reference checks.
- Conduct onboarding and offboarding processes for orientation, verifying system updates, and ensuring completion of exit formalities and clearances.
- Maintain and regularly update the HR internal system to ensure data accuracy, compliance, and proper documentation of employee lifecycle events.
- Ensure smooth coordination with Payroll for salary updates, promotions, final settlements and statutory payroll compliance.
- Administer performance management processes, including goal setting, performance evaluations, and career development planning.
- Collaborate with the management team on training rollouts and development plans.
- Review and verify monthly employee status changes, including joiners, leavers, and internal movements, to ensure accurate reporting and system records.
- Generate HR reports to provide data-driven insights that support strategic planning and operational efficiency.
- Ensure compliance with employment laws and regulations and maintain accurate HR records.
- Drive employee engagement initiatives to promote a positive work environment and enhance employee morale.
- Support the implementation of employee surveys, analyse results, and assist in developing action plans to address key feedback themes.
- Provide guidance and support management and staff on HR-related matters.
- Contribute to company-wide HR projects and initiatives such as system upgrades, policy launches, and process improvement programs.
Ideal Candidate
- Bachelor’s degree in human resources management, Business Administration, or a related field. Master's degree preferred
- Proven experience of 2 years in a similar role within the hospitality industry, pre-opening experience is a plus.
- In-depth knowledge of HR policies, practices, and employment laws.
- Strong leadership skills with the ability to lead and develop a high-performing HR team.
- Excellent interpersonal & communication skills in English and Vietnamese
- Demonstrated problem-solving and conflict resolution abilities.
- Proficiency in HRIS (Human Resources Information Systems) and MS Office Suite.
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