HR Business Partner

Company Overview

Role Summary

Key Responsibilities

• HR Operations: Acts as a trusted advisor to General Managers and venue leadership, translating operational priorities into actionable HR strategies. Provides expert guidance and tailored solutions that align with business objectives, while overseeing all HR processes across assigned venues, including onboarding, transfers, payroll coordination, and offboarding.
• Collaboration with Centres of Excellence: Partners with HR Centres of Excellence, including Learning & Development, Talent Acquisition, Employee Relations, and HR Operations, to deliver seamless, group-aligned HR programmes and initiatives.
• Talent Acquisition: Collaborates on workforce planning and recruitment strategies to meet venue staffing requirements within agreed timelines, ensuring the attraction and retention of top talent.
• Learning & Development: Partners with the L&D CoE to identify training needs, track participation, and support venue leadership in fostering continuous employee growth and performance enhancement. Supports the implementation of performance appraisals, goal-setting, and feedback processes, coaching managers on constructive performance conversations and development guidance.
• Employee Relations: Serves as the primary point of contact for employee relations matters within assigned venues. Partners with the Employee Relations & Legal CoE to manage grievances, investigations, and disciplinary processes in accordance with UAE labour law, while driving engagement initiatives that cultivate a positive, high-performing culture. Advises GMs on recognition, retention, and well-being programmes that enhance employee satisfaction and organisational effectiveness.
• Compliance: Ensures company policies, procedures, and HR standards are consistently communicated and applied, while monitoring statutory and internal compliance. Prepares HR reports on headcount, turnover, absenteeism, and employee relations, providing actionable recommendations to support data-driven decision-making.

Qualifications

• Degree in Human Resources or a related field, with an HR certification, such as CIPD, SHRM-CP/SCP, or equivalent, highly desirable.
• Minimum 6–8 years of HR experience, preferably within hospitality or F&B multi-site operations, handling all aspects of human resources.
• Strong understanding of UAE Labour Law and HR best practices.
• Proven ability to partner with senior management and influence outcomes.
• Excellent communication, interpersonal, and conflict-resolution skills.
• High level of professionalism, discretion, and organisational ability.
• Previous experience within the UAE hospitality industry or F&B standalones is required.