paycor
Housing Support Specialist
ACTION-Housing, Inc.
Pittsburgh, USA
Full-time
Entry
Onsite
Discovered 1 months ago
Full Job Posting
- Provide guidance and support to clients who are delinquent on rent, helping them understand available resources and next steps.
- Collect and record applicant demographic information, landlord banking and tax details, outstanding rent amounts, and other required data in designated databases.
- Review and assess client applications to determine qualification for rental assistance funding.
- Maintain accurate and up‑to‑date records for clients and landlords.
- Ensure current data and statistical information related to clients is consistently updated and organized.
- Maintain comprehensive knowledge of all steps within the rental assistance program to provide support across all stages as needed.
- Additional duties as assigned.
- Three (3) years’ experience in housing support services required OR an Associate’s Degree with one (1) year of relevant client services experience.
- Demonstrates strong customer service abilities, including effective communication and professional phone interaction.
- Possesses working knowledge of landlord/tenant relationships and related housing dynamics.
- Proven ability to build rapport, collaborate with partners, conduct outreach, and engage individuals from diverse backgrounds.
- Counseling or social work experience is highly beneficial.
- General office environment.
- Physical strength to manipulate light to medium weight materials weighing 10 to 15 pounds on a regular basis.
About ACTION-Housing, Inc.
Residential Construction & Homebuilding150 employeesFounded 1957
Pittsburgh nonprofit developer and social-services provider building affordable housing for vulnerable Southwestern Pennsylvania residents.
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