{bc}
paycor

Housing Support Specialist

ACTION-Housing, Inc.
Pittsburgh, USA
Full-time
Entry
Onsite
Discovered 1 months ago

Full Job Posting

  • Provide guidance and support to clients who are delinquent on rent, helping them understand available resources and next steps.
  • Collect and record applicant demographic information, landlord banking and tax details, outstanding rent amounts, and other required data in designated databases.
  • Review and assess client applications to determine qualification for rental assistance funding.
  • Maintain accurate and up‑to‑date records for clients and landlords.
  • Ensure current data and statistical information related to clients is consistently updated and organized.
  • Maintain comprehensive knowledge of all steps within the rental assistance program to provide support across all stages as needed.
  • Additional duties as assigned.
  • Three (3) years’ experience in housing support services required OR an Associate’s Degree with one (1) year of relevant client services experience.
  • Demonstrates strong customer service abilities, including effective communication and professional phone interaction.
  • Possesses working knowledge of landlord/tenant relationships and related housing dynamics.
  • Proven ability to build rapport, collaborate with partners, conduct outreach, and engage individuals from diverse backgrounds.
  • Counseling or social work experience is highly beneficial.
  • General office environment.
  • Physical strength to manipulate light to medium weight materials weighing 10 to 15 pounds on a regular basis.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at ACTION-Housing, Inc.