Building Attendant
Role Overview
Provide front desk coverage, cleaning, and resident support at sites for adults at risk of homelessness. The Building Attendant ensures the buildings remain safe, clean, and welcoming for residents, staff, and visitors.
These are 24-hour facilities, and applicants must be willing and able to work a flexible full-time schedule that may include evenings, overnights, weekends, and holidays.
Full Job Posting
JOB SUMMARY
Provide front desk coverage, cleaning, and resident support at sites for adults at risk of homelessness. The Building Attendant ensures the buildings remain safe, clean, and welcoming for residents, staff, and visitors.
These are 24-hour facilities, and applicants must be willing and able to work a flexible full-time schedule that may include evenings, overnights, weekends, and holidays.
ESSENTIAL FUNCTIONS
Provide front desk coverage, including: Monitoring and securing building entrances. Signing visitors in/out during visiting hours. Distributing resident mail and answering phones. Using computer systems to view and save security footage.
Monitoring and securing building entrances.
Signing visitors in/out during visiting hours.
Distributing resident mail and answering phones.
Using computer systems to view and save security footage.
Respond to and de-escalate resident issues; complete incident reports.
Assist residents with lockouts and building access cards.
Perform regular cleaning and maintenance rounds: Clean restrooms, lobby, community rooms, and hallways. Sweep, mop, and restock supplies. Remove trash from floors and place bins outside for pickup.
Clean restrooms, lobby, community rooms, and hallways.
Sweep, mop, and restock supplies.
Remove trash from floors and place bins outside for pickup.
Receive and stock building deliveries.
Assist in emergencies, including fire alarm evacuations and resetting panels.
JOB REQUIREMENTS AND EXPERIENCE
- Must be compassionate and comfortable working in a human services environment.
- Ability to manage issues outside of typical customer service scenarios.
- Must be able to walk multiple flights of stairs and lift/move trash containers and packages.
- Basic computer skills for logging incidents and managing security footage.
- Previous experience in security, janitorial work, or supportive housing preferred.
- Ability to work a flexible full-time schedule across multiple shifts in a 24-hour facility.
- Flexibility to switch between cleaning, resident support, and front desk responsibilities throughout the shift.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Physical strength to manipulate light to medium weight materials weighing 10 to 15 pounds on a regular basis
About ACTION-Housing, Inc.
Pittsburgh nonprofit developer and social-services provider building affordable housing for vulnerable Southwestern Pennsylvania residents.
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