Housekeeping Coordinator - Four Seasons Hotel, Riyadh
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Key skills for this role
About the Role
Four Seasons Hotel Riyadh seeks a Housekeeping Coordinator to ensure seamless housekeeping operations. The role involves coordinating communication, managing service requests, and maintaining records to support exceptional guest service.
Key Skills for This Role
Responsibilities
- Coordinate and communicate effectively between housekeeping team and other departments
- Manage and respond to housekeeping service requests promptly
- Maintain records including room status updates, maintenance requests, and guest preferences
- Assign tasks to housekeeping staff based on guest and operational priorities
- Interact with guests over the phone politely and courteously
- Monitor inventory of housekeeping supplies and request replenishments
- Provide accurate updates on room readiness for front desk team
- Assist in maintaining cleanliness and organization of housekeeping desk area
Requirements
- Previous experience in housekeeping or similar role preferred
- Strong organizational and communication skills
- Proficiency in basic computer applications including MS Office
- Fluency in English; proficiency in Arabic is an advantage
- Proactive and detail oriented approach
- Ability to multitask and remain calm under pressure
Full Job Posting
About the Role
- As a Housekeeping Desk Attendant at Four Seasons Hotel Riyadh, you will play a vital role in ensuring the seamless coordination of housekeeping operations.
- Serving as the central point of contact for the housekeeping team, you will facilitate communication, manage service requests, and maintain records to support efficient and exceptional service delivery.
What You Will Do
- Coordinate and communicate effectively between the housekeeping team and other departments.
- Manage and respond to housekeeping service requests promptly and accurately.
- Maintain records, including room status updates, maintenance requests, and guest preferences.
- Assign tasks to housekeeping staff based on guest and operational priorities.
- Interact with guests over the phone in a polite and courteous manner as per company policy.
- Monitor inventory of housekeeping supplies and request replenishments as needed.
- Provide accurate and timely updates on room readiness for the front desk team.
- Assist in maintaining the cleanliness and organization of the housekeeping desk area.
- Show flexibility to support the department when needed based on operational requirements.
What You Bring
- Previous experience in housekeeping or a similar role is preferred.
- Strong organizational and communication skills.
- Proficiency in basic computer applications, including MS Office.
- Fluency in English; proficiency in Arabic is an advantage.
- A proactive and detail oriented approach to tasks.
- Ability to multitask and remain calm under pressure.
What We Offer
- Competitive salary in a tax free environment.
- Housing and transportation allowances.
- 21 days of vacation plus public holidays.
- Paid home leave tickets.
- Complimentary meals and uniform cleaning.
- Medical and life insurance.
- Employee Assistance Program and worldwide complimentary room nights.
- Opportunities for growth and development.
Schedule & Hours
- This is a full time role with flexible working hours, including early mornings, evenings, weekends, and holidays, depending on guest needs.
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