Housekeeping Coordinator
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Key skills for this role
About the Role
Four Seasons Hotel Doha is seeking a Housekeeping Coordinator to coordinate daily room assignments, monitor room status, handle guest requests, and maintain inventory.
Key Skills for This Role
Responsibilities
- Coordinate daily room assignments and special cleaning tasks for housekeeping staff
- Monitor room status reports and update housekeeping systems accordingly
- Handle incoming calls and messages, dispatching requests to the housekeeping team promptly
- Maintain inventory of linens, cleaning supplies, and guest amenities, and support ordering as needed
- Prepare daily and monthly reports for management (productivity, lost & found, room status, etc.)
- Assist in training and supporting housekeeping associates with systems and processes
- Ensure guest requests and complaints related to housekeeping are followed up efficiently
- Liaise with Front Office and Engineering to ensure smooth communication and operations
Requirements
- Previous experience in housekeeping, front office, or administrative support (hospitality preferred)
- Strong organizational skills with attention to detail
- Excellent communication skills, both verbal and written in English
- Proficiency in Microsoft Office and hotel management systems (Opera/Fidelio or similar)
- Ability to multitask and remain calm under pressure
- Strong sense of teamwork and guest service orientation
- Arabic is an asset
Full Job Posting
About Four Seasons
- Four Seasons is a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
- Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
About the Location
- Four Seasons Hotel Doha is a seaside retreat in the heart of Qatar’s capital, reimagined with modern grandeur and sparkling with sunlight and sea views.
- The hotel has 237 rooms and 20 unbranded townhouse villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant.
Job Description
- Coordinate daily room assignments and special cleaning tasks for housekeeping staff.
- Monitor room status reports and update housekeeping systems accordingly.
- Handle incoming calls and messages, dispatching requests to the housekeeping team promptly.
- Maintain inventory of linens, cleaning supplies, and guest amenities, and support ordering as needed.
- Prepare daily and monthly reports for management (productivity, lost & found, room status, etc.).
- Assist in training and supporting housekeeping associates with systems and processes.
- Ensure guest requests and complaints related to housekeeping are followed up efficiently.
- Liaise with Front Office and Engineering to ensure smooth communication and operations.
Preferred Qualifications and Skills
- Previous experience in housekeeping, front office, or administrative support (hospitality preferred).
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written in English, Arabic is an asset.
- Proficiency in Microsoft Office and hotel management systems (Opera/Fidelio or similar).
- Ability to multitask and remain calm under pressure.
- Strong sense of teamwork and guest service orientation.
Our Offering
- Deeply instilled values based company culture
- Opportunities to build a successful career with global potential
- Unique strong culture diversity of 50 different nationalities
- Living accommodation in a high quality, well resourced apartment
- Excellent Training and Development opportunities
- Employee Recognition Programs
- Complimentary nights at FS Hotels Worldwide
- Paid annual home leave tickets
- Complimentary meals in employee restaurants
- Free transportation to work
- Medical coverage
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