House Manager

Overview

Household Operations

• Oversee the day-to-day management of the residence.
• Ensure the home is clean, organized, and well-maintained at all times.
• Develop and implement household policies, procedures, and schedules.
• Manage household inventories, supplies, and equipment.

Staff Management

• Recruit, train, supervise, and evaluate household staff (housekeepers, chefs, drivers, gardeners, nannies, security personnel, etc.).
• Prepare staff schedules and allocate duties.
• Conduct performance reviews and address staff issues professionally.
• Ensure compliance with household standards and confidentiality requirements.

Vendor & Contractor Management

• Coordinate with maintenance contractors, service providers, and suppliers.
• Obtain quotations, negotiate contracts, and monitor service quality.
• Schedule preventive maintenance for household systems and equipment.

Budget & Administration

• Prepare and monitor household operating budgets.
• Track expenses, maintain records, and process invoices.
• Manage household documentation, warranties, insurance records, and service contracts.

Hospitality & Event Coordination

• Coordinate guest arrivals and departures.
• Plan and oversee family events, dinners, and social gatherings.
• Ensure exceptional hospitality standards for visitors and VIP guests.

Property Maintenance

• Conduct regular inspections of the residence.
• Coordinate repairs and maintenance projects.
• Ensure landscaping, pool, HVAC, electrical, and plumbing systems are properly maintained.

Security & Safety

• Ensure household security procedures are followed.
• Coordinate with security personnel and emergency service providers.
• Maintain emergency preparedness plans and safety protocols.

Personal Assistance (As Required)

• Coordinate travel arrangements and itineraries.
• Manage family calendars and appointments.
• Handle confidential correspondence and special requests.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred).
• 5–10 years of experience managing luxury residences, estates, or hospitality operations.
• Experience supervising multidisciplinary household staff.
• Strong knowledge of household maintenance, budgeting, and vendor management.