Hostess
Skills
About This Role
Overview
- Greet and welcome guests in a friendly and professional manner
- Manage reservations and seating arrangements efficiently
- Escort guests to their tables and provide menu information
- Handle guest inquiries and coordinate with the bar team
- Maintain cleanliness and organization of the reception/entrance area
- Monitor guest flow and waiting times
- Handle phone calls and booking requests
- Assist in promoting bar events and special offers
- Ensure excellent customer service and guest satisfaction
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