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Hostess

Dip and Dip CaffeDoha, QAT3 days agoEntry
Entry

Skills

Customer Service ExcellenceGuest RelationsReservations Management

About This Role

**Employment Type:** Full-Time / Part-Time

**Nationality Preference:** Female candidates only

**Language Requirement:** Arabic (fluent); English is an advantage

Key Responsibilities

  • **Guest Welcome:** Warmly greet guests upon arrival with energy and enthusiasm, guiding them to their tables or waiting areas.
  • **Reservation & Seating Management:** Manage the restaurant’s seating flow and floor rotation effectively to optimize capacity and support the waitstaff.
  • **Bilingual Communication:** Converse effortlessly with our diverse clientele in both English and Arabic, answering inquiries regarding the menu, waiting times, or restaurant details.
  • **Queue Management:** Professionally manage guest waitlists during peak operational hours, ensuring a pleasant waiting experience.
  • **Brand Ambassador:** Maintain a immaculate, well-organized, and welcoming front desk/reception area that reflects dipndip's high brand standards.
  • **Team Collaboration:** Communicate effectively with supervisors, floor managers, and the service crew to ensure guest requests are met promptly.
  • **Feedback Handling:** Handle initial guest complaints or feedback with grace and professionalism, escalating issues to management when necessary.

Qualifications & Requirements

  • High school diploma or equivalent.
  • Minimum 2 years of experience as a waitress or server in a café, restaurant, or hospitality setting.
  • Fluent in Arabic (native); English proficiency is a plus.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment, standing for extended periods.
  • Flexible schedule including evenings, weekends, and public holidays.
  • Must hold a valid Qatari ID or transferable visa (NOC required).
  • Immediate Joiner

Desired Attributes

  • Warm, approachable demeanor with a genuine passion for customer service.
  • Strong attention to detail and multitasking abilities.
  • Team player with a positive, can-do attitude.
  • Well-groomed appearance consistent with brand standards.
  • Pay: QAR3,000.00 - QAR3,500.00 per month

Application Question(s)

  • Can you join immediately ?

Language

  • Arabic (Required)

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