Hostess
Role Overview
The Hostess welcomes and assists guests professionally, supporting a smooth dining experience from arrival to departure.
The role works with restaurant management and the service team to maintain service standards and a welcoming atmosphere.
Key Skills for This Role
Full Job Posting
Role overview
The Hostess welcomes and assists guests professionally, supporting a smooth dining experience from arrival to departure.
The role works with restaurant management and the service team to maintain service standards and a welcoming atmosphere.
Responsibilities
- Greet guests, manage seating and table assignments, and handle reservations and guest inquiries.
- Seat guests efficiently according to restaurant procedures and help maintain smooth operations during busy periods.
- Communicate with the service team and coordinate guest flow.
- Keep reception and waiting areas organized.
- Handle guest requests and concerns professionally.
- Work with restaurant management and the service team to support high service standards.
Requirements
- Previous hostess, front-of-house, customer-service, or hospitality experience is preferred.
- Excellent communication, interpersonal, customer-service, and guest-relations skills.
- Professional, friendly, welcoming manner and positive attitude.
- Ability to manage reservations and seating arrangements efficiently.
- Good organizational, time-management, teamwork, and coordination skills.
- Ability to remain calm and professional in a busy environment and handle guest concerns appropriately.
- Professional appearance and good attention to detail.
- Flexible to work different shifts, weekends, and holidays when required.
- Good command of English; additional languages are an advantage.
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