Head Waiter

Role overview

The role

• Deliver a distinctive and memorable guest experience through customer service.
• Contribute to a positive working environment and support the team.
• Lead the team by example and promote teamwork.
• Respond to different situations and guest requirements.
• Manage large guest sections during busy periods while maintaining service quality and attention to detail.
• Remain calm and deliver excellent service in a fast-paced environment.
• Support management with running shifts and organize duties for the rest of the team.

Experience and capabilities

• At least two years of experience in a similar establishment.
• Ability to lead by example and promote teamwork.
• Ability to manage large guest sections during busy periods while maintaining service and attention to detail.
• Ability to remain calm and deliver excellent service in a fast-paced environment.

Team wellbeing and development

• Regular team sessions promote teamwork and wellness.
• Staff food menu is designed by the head chefs.
• The employer offers tailored development journeys and development academies.

Additional benefits

• Employee dining discount at Tattu restaurants.
• After the second anniversary and each subsequent anniversary, employees are welcomed to dine at a Tattu restaurant.
• Employee of the month award, work visa medical insurance, and annual return tickets to the employee's home country.
• Two days off weekly.

Salary and contract

• Salary and benefits are described as competitive; no compensation cadence or amount is specified.
• Contract type is permanent and hours are full-time, 48 hours per week.