Head of Technology & Digital Services
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Key skills for this role
About the Role
About the Role We are seeking an experienced technology leader to oversee IT operations, digital initiatives, enterprise applications, cloud services, cybersecurity, and service delivery across a diverse business environment.
Key Skills for This Role
Full Job Posting
About the Role
We are seeking an experienced technology leader to oversee IT operations, digital initiatives, enterprise applications, cloud services, cybersecurity, and service delivery across a diverse business environment.
The role will be responsible for driving technology strategy, improving operational performance, strengthening governance, and delivering technology solutions that support business objectives.
Key Responsibilities
- Lead enterprise IT operations, including infrastructure, cloud platforms, cybersecurity, applications, and end-user support.
- Develop and execute technology and digital transformation initiatives aligned with business priorities.
- Oversee IT service delivery, governance, policies, standards, and continuous improvement activities.
- Manage technology vendors, contracts, budgets, and service providers.
- Ensure the security, availability, and resilience of technology platforms and services.
- Lead business continuity, disaster recovery, and technology risk management initiatives.
- Partner with business stakeholders to identify opportunities for process improvement and technology enablement.
- Develop and lead technology teams, ensuring high levels of performance and service delivery.
Requirements
- Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related discipline.
- Minimum 12 years of experience within enterprise technology environments, including leadership responsibility.
- Strong experience across IT operations, cloud technologies, cybersecurity, enterprise applications, and service management.
- Experience managing technology transformation, governance, budgets, and vendor relationships.
- Strong stakeholder management and communication skills.
- Ability to lead teams and deliver technology initiatives across complex environments.
Preferred Experience
- Experience within diversified groups, shared services environments, aviation, real estate, industrial services, or similar sectors.
- Exposure to Microsoft technologies, cloud platforms, ERP systems, and IT governance frameworks.
- Professional certifications in cloud, cybersecurity, IT service management, or project management are advantageous.
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