Head of Technology

Key Responsibilities

• Technology and AI
• Develop and deliver a practical technology and AI roadmap for Residential Sales, Project Marketing and Property Management.
• Lead the rollout of approved AI tools and maintain our AI governance framework.
• Build and deliver automations that save time and improve the client experience.
• Test emerging technology and bring practical recommendations to the CEO and leadership team.
• CRM and Core Platforms
• Manage our CRM and IntelAgent, the proprietary Marshall White platform, including its roadmap.
• Manage lead flow, portal integrations and listing feeds across advertising channels.
• Act as the technology lead for our sales, project marketing and property management systems.
• Drive adoption of CRM and sales tools across the agent group.
• Digital, Data and Reporting
• Oversee the marshallwhite.com.au platform and, through the Head of Digital, website content, search performance and user experience.
• Build reporting and dashboards that give leadership, sales and property management clear insight.
• Maintain data quality and governance across core systems.
• Partners, Risk and Budget
• Manage our IT, cyber security and development partners, acting as an advisory partner on security and service.
• Ensure our systems support privacy and compliance obligations, including AML.
• Manage the technology budget in partnership with the CFO and lead implementation of new systems.
• Leadership
• Lead and develop a talented team, working alongside them on delivery.
• Work closely with the Group Sales Director and teams across Marketing, People & Operations and Finance.
• Skills, Experience & Qualities
• At least 8 years in technology roles, with a track record of delivering business value through technology and data.
• Experience leading a small team and working with outsourced IT, security and development partners.
• Practical experience configuring systems, building integrations and automations, and working with data.
• Demonstrated experience managing a CRM or core business platform.
• Experience implementing AI tools and automation, with a clear view on governance and risk.
• Working knowledge of IT infrastructure and cyber security.
• The ability to explain technology in plain terms and earn the confidence of senior leaders and agents.
• Commercially minded, curious and delivery focused: a technology partner, not a gatekeeper.
• A tertiary qualification in information technology, computer science or a related field, or equivalent experience.
• Experience in real estate, property technology or professional services is highly regarded.
• Why Join Marshall White?
• Join the agency that leads Melbourne's premium property market. At Marshall White, you'll work alongside the best in the industry, represent some of the city's finest properties, and be part of a brand that clients and agents aspire to be associated with.
• As Head of Technology, you'll have a direct line to the CEO and the backing to make a real difference. You'll help shape how a market leader stays ahead. We value innovation, celebrate achievement and are investing in our technology future.
• Enjoy a competitive salary, a vibrant social calendar and an inclusive work culture. Access tailored learning and development and genuine room to grow your role, your team and your influence. Build your career in an environment that prioritises wellbeing, growth and professional excellence.
• How to Apply
• If you're ready to shape the future of technology at Melbourne's leading premium real estate agency, we want to hear from you.
• Take the lead with Marshall White and make a lasting impact on the future of our business.
• Applicants must reside in Melbourne and have full working rights.
• Only shortlisted candidates will be contacted.
• Recruitment agencies: This role is managed internally. External approaches are not required.