Head of SME Commercial Operations & Platform Leadership
Skills
About This Role
Position Title
Head of SME Commercial Operations & Platform Leadership
Profit-Sharing Leadership Role – SaaS + FaaS Platform
Industry
FinTech / Accounting SaaS / SME Advisory / Digital Compliance
Location
Dubai, UAE (remote-first with occasional travel)
Reporting To
: Founder/Board
100% Profit-Sharing Model (no base salary):
Position Overview
We seek a tech-savvy entrepreneurial leader for this 100% profit-sharing role (no base salary) to lead our SaaS + FaaS platform for SMEs.
The successful candidate will drive commercial growth, achieve profitability, and expand regionally through hands-on platform mastery and strategic execution.
This high-impact position combines commercial leadership, technical expertise, and financial advisory to transform our platform into a market leader while delivering exceptional value to SME clients.
Commercial Leadership & Market Growth
- Lead acquisition and expansion of SME clients across key sectors
- Drive SaaS subscriptions and FaaS advisory upsells
- Develop and execute regional market entry strategies
- Build strategic partnerships with ecosystem players
- Achieve profitability through disciplined P&L management
SaaS + FaaS Product Mastery
- Demonstrate deep technical understanding of the platform
- Lead client onboarding, training, and technical implementation
- Manage integrations with e-commerce, POS systems, and banking feeds
- Create client success dashboards for financial health monitoring
- Oversee platform enhancements and automation features
Technical & Compliance Leadership
- Ensure regulatory compliance across multiple jurisdictions
- Master tax, VAT, and financial reporting requirements
- Build scalable FaaS delivery processes
- Lead API and integration development priorities
- Drive platform adoption and feature optimization
Profitability & Team Leadership
- Take full ownership of commercial P&L performance
- Build and manage sales, delivery, and technical teams
- Implement churn reduction and customer retention systems
- Optimize pricing, costs, and service delivery models
- Prepare for growth funding based on performance metrics
Professional Experience
- 8+ years in fintech, accounting SaaS, or SME advisory
- Proven track record scaling subscription + service revenue models
- Experience leading technical product implementation
- Demonstrated success in multi-market expansion
- Comfortable with pure profit-sharing compensation structure
Technical Skills
- Hands-on proficiency with cloud accounting platforms
- Experience with API integrations and automation tools
- Deep knowledge of regional tax and compliance requirements
- Ability to deliver live platform demonstrations
- Familiarity with financial dashboards and analytics
Business & Leadership Skills
- Strategic commercial planning and execution
- Client relationship management at executive level
- Team building and performance management
- P&L ownership and profitability achievement
- Growth marketing and partnership development
& Certifications
- Bachelor's degree in Accounting, Finance, IT, or related field
- Professional certifications (ACCA, CPA, CMA preferred)
- Fintech or digital transformation experience advantageous
Structure
- 100% Profit-Sharing Model (no base salary):
- Direct percentage of net profits from revenue you generate
- Monthly profit distributions
- Performance-based equity opportunities
- Full earnings retention (UAE tax advantages)
Key Success Metrics
- Client acquisition and revenue growth
- Platform adoption and utilization rates
- Service delivery efficiency and scalability
- Customer retention and expansion metrics
- Profitability and P&L performance
- Regional market penetration progress
Application Process
- Please submit the following to [application email]:
- Resume/CV highlighting relevant achievements
- Brief platform demo or technical walkthrough (video preferred)
- One-page commercial growth strategy outline
- Three professional references
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