Head of Product & Delivery

Overview

Key Responsibilities

• Lead and manage the product and delivery teams, providing vision, motivation, and support
• Develop and execute product strategies that align with company objectives and market demands
• Oversee project delivery processes to ensure timely, high-quality product releases
• Collaborate with stakeholders to define product roadmaps, priorities, and success metrics
• Implement best practices in Agile and other delivery methodologies to optimize performance
• Establish and monitor KPIs to assess product and delivery team effectiveness
• Drive continuous improvement initiatives to enhance product quality and customer satisfaction
• Manage resource allocation and budgeting to maximize efficiency and outcomes
• Maintain strong communication across departments, fostering a collaborative and innovative culture
• - Programme delivery across all active workstreams: executive portal, data platform, governance, AI agents, crisis management systems
• - Sprint execution: planning, backlog management, Definition of Done, mid-sprint check-ins, sprint reviews with live demos
• - External vendor coordination: tracking classification vendor milestones against your integration needs; tracking agentic platform delivery against your data readiness timeline
• - Stakeholder management: milestone reports to senior leadership, weekly status updates, requirements conversations with internal business owners
• - Scope discipline: deciding what gets cut when time is at risk, deferring gracefully, tracking deferred work
• - Resource management: contractor onboarding, work package definition, daily task allocation, quality review
• - User acceptance testing: designing and facilitating UAT with non-technical end users and senior leadership
• - Delivery risk management: identifying risks before they become blockers, maintaining a cleared backlog that proceeds when external dependencies are slow
• - Office representation: authorized to represent the Data & AI Office at all levels when technical leadership is unavailable

Requirements

• Bachelor's or Master's degree in Business, Computer Science, Engineering, or related field
• Minimum 10+ years of experience in product management and delivery leadership roles
• Proven track record of successfully managing product portfolios and delivery teams
• Strong knowledge and experience with Agile methodologies and software development lifecycles
• Excellent leadership and people management skills with the ability to build and mentor high-performing teams
• Exceptional strategic thinking, problem-solving, and decision-making abilities
• Strong communication and stakeholder management skills
• Experience with project management tools and product management platforms
• Ability to manage multiple projects and priorities in a fast-paced environment
• Experience in the technology or software industry is highly preferred

• Required Skills & Experience

• - Has shipped working software to real users under a hard deadline — owned the outcome, not just managed the timeline
• - Agile/sprint delivery in small engineering teams (2-8 people) producing working output, not status updates
• - Technical fluency: can read an OpenAPI spec, evaluate engineering estimates, identify scope creep, and challenge "it's complex" when it's really "I haven't started"
• - Vendor management: has managed external delivery engagements and held vendors accountable to milestones
• - Writing functional requirements with testable acceptance criteria
• - UAT design and facilitation for non-technical executives
• - Risk identification and escalation — knows the difference between a delay and a blocker
• - Stakeholder communication at C-suite level — can write a one-page status note that senior leadership reads and trusts
• - Programme management across multiple concurrent workstreams (3-5 simultaneous)
• - Task tracking tools (GitHub Projects, Linear, Jira)
• - Experience operating as a deputy or chief of staff to a technical executive
• - Experience in government, sovereign, or institutional environments is a strong plus

• Paid Time Off

• Performance Bonus
• Remote Job