Head of Operations & BDM - Events Production Industry - British/European

Overview

Operations Management

• Oversee end-to-end event production operations including planning, execution, logistics, manpower, vendor coordination, and post-event reporting.
• Ensure smooth delivery of events within timelines, budgets, and quality standards.
• Manage production schedules, warehouse coordination, inventory, transportation, fabrication, and onsite operations.
• Develop and improve SOPs, workflows, operational efficiencies, and risk management procedures.
• Lead and supervise operations, production crews, freelancers, and subcontractors.
• Coordinate with creative, technical, fabrication, AV, and project management teams.
• Ensure compliance with safety regulations, permits, and venue requirements.

Business Development

• Identify and secure new business opportunities in corporate events, exhibitions, government projects, retail activations, and entertainment events.
• Build and maintain strong relationships with clients, agencies, venues, and strategic partners.
• Prepare proposals, presentations, quotations, and pitch documents.
• Lead client meetings, negotiations, and contract discussions.
• Achieve monthly and annual revenue targets.
• Monitor market trends, competitor activities, and emerging opportunities within the events industry.
• Work closely with marketing and creative teams to develop winning concepts and solutions.

Financial & Strategic Responsibilities

• Manage project budgets, costing, procurement, and profitability.
• Track operational KPIs and business development performance metrics.
• Support senior management in strategic planning and business expansion initiatives.
• Improve vendor partnerships and cost optimization strategies.

Requirements

• Bachelor’s degree in Business Management, Event Management, Operations, Marketing, or related field.

• Languages: English & British

• 5–10+ years of experience in events production, experiential marketing, exhibitions, or live events industry.
• Proven experience in both operations management and business development.
• Strong industry network and client portfolio preferred.
• Excellent leadership, negotiation, and communication skills.
• Ability to manage multiple projects under tight deadlines.
• Strong knowledge of production processes, AV, staging, fabrication, and event logistics.
• Proficiency in MS Office, project management tools, and CRM systems.
• UAE driving license preferred.

Education

• Master's (Preferred)

Experience

• BDM at Events Production Industry: 10 years (Preferred)

Language

• English (Preferred)
• British (Preferred)