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Head of Operations

Smartstep Transportation
Baladiyat ad Dawhah, QAT
Full-time
Director
Onsite
QAR 4,000 to QAR 6,000 per month
Discovered 1 months ago
Transport operations managementFleet managementLogistics operationsRoute and schedule optimizationFleet utilization and resource allocationVehicle maintenance monitoring

Full Job Posting

Role overview

Lead and oversee day-to-day operations for a transport and hospitality business.

Ensure safe, efficient, reliable, and cost-effective transportation service delivery.

Key responsibilities

  • Manage transport and fleet operations to achieve operational and financial targets.
  • Plan and optimize routes, schedules, fleet utilization, and resource allocation.
  • Lead drivers, operations staff, and support teams.
  • Monitor vehicle availability, maintenance, fuel consumption, and operating costs.
  • Ensure compliance with safety standards, transport regulations, and company procedures.
  • Implement operational processes and KPIs to improve efficiency, productivity, and service quality.
  • Manage customers, suppliers, contractors, and other business partner relationships.
  • Identify operational risks and implement corrective and preventive measures.
  • Prepare operational reports, budgets, forecasts, and performance reviews for senior management.
  • Drive continuous improvement to reduce costs, minimize downtime, and enhance customer satisfaction.

Requirements

  • Proven experience in transport, fleet, logistics, or operations management.
  • Strong leadership, communication, and problem-solving skills.
  • Good knowledge of fleet management, transportation operations, and safety procedures.
  • Ability to manage teams and work effectively under pressure.
  • Strong organizational and decision-making abilities.
  • Valid driving license is mandatory.
  • English is mandatory; Hindi/Urdu are listed as job-related languages.
  • Arabic language skills are an advantage.

Compensation

  • Pay is QAR 4,000 to QAR 6,000 per month.

Workplace

  • Work location is in person.

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