Head of Occupational Therapy

Overview

**Minimum Qualification:** Masters Degree in Occupational Therapy

Role Summary

Key Responsibilities

Leadership & Strategy

• Lead, manage, and develop the Occupational Therapy department in alignment with Behaviour Enrichment’s vision, values, and strategic goals.
• Establish and maintain high clinical, professional, and operational standards across the department.
• Drive continuous improvement initiatives to enhance service quality, efficiency, parent experience, and clinical outcomes.
• Monitor departmental KPIs including productivity, quality, documentation compliance, parent satisfaction, and staff performance.
• Support workforce planning, staffing needs, recruitment, onboarding, and retention of OT team members.

2. Clinical Oversight & Service Delivery

• Conduct relevant occupational therapy assessments, therapy sessions, and clinical observations, and prepare comprehensive reports.
• Develop, oversee, and review individualized occupational therapy treatment plans and intervention programs.
• Provide direct therapy services, including one-to-one and group-based interventions.
• Collect data and maintain documentation pertaining to each child’s program.
• Communicate questions, child’s progress, or other feedback to parents, Program Supervisor, and other therapists from speech & ABA departments.
• Write progress reports to secure funding from insurance agencies using sound occupational therapy terminology.
• Arrive on time to all scheduled sessions, minimal cancellations.
• Collect and record data and update session notes during each session on the software system
• Maintain accurate and timely records including timesheets and reports.
• Write school observation reports highlighting the child’s strengths and areas of need, as well as recommendations for school staff, for the school and the child’s family.
• Conduct review meetings and write progress reports for each child.
• Ensure evidence-based clinical practice across the department.
• Support clinical decision-making for complex cases.
• Review therapeutic goals regularly to ensure meaningful and measurable progress.
• Ensure continuity of care and consistency in service delivery.

3. Documentation, Quality Assurance & Compliance

• Ensure accurate, timely, and high-quality clinical documentation across the department.
• Review, standardize, and continuously improve documentation templates, report formats, progress notes, assessment frameworks, school observation reports, and parent communication notes.
• Conduct regular audits of documentation, service quality, compliance, and therapist performance, with the assistance of the OT Assistant.
• Ensure timely completion of reports, insurance documentation, session notes, timesheets, and related paperwork.
• Maintain compliance with DHA, internal policies, insurance requirements, and professional practice standards.

4. Team Leadership, Supervision & Performance Management

• Provide direct supervision, mentoring, coaching, and performance management for OT staff.
• Conduct regular case reviews, supervision meetings, and competency development sessions.
• Support staff professional development, motivation, accountability, and engagement.
• Foster a collaborative, supportive, and high-performance departmental culture.

5. Training, Learning & Professional Development

• Develop and execute the annual OT training and professional development calendar.
• Conduct internal trainings, workshops, case discussions, and knowledge-sharing sessions.
• Ensure all OT team members complete required internal and mandatory training.
• Identify external training needs and coordinate specialist workshops, certifications, and expert-led learning opportunities.
• Promote adoption of current evidence-based practices and innovation within the department.

6. Interdisciplinary Collaboration

• Work closely with Heads of ABA, Speech Therapy, BCBAs, and Operations to ensure integrated multidisciplinary care.
• Participate in collaborative case planning and interdisciplinary problem-solving.
• Ensure effective communication between departments to support client outcomes.

7. Parent Experience & Stakeholder Satisfaction

• Take ownership of overall parent satisfaction relating to OT services.
• Proactively collect, review, and analyse parent feedback.
• Address concerns, complaints, service gaps, and escalation matters promptly and professionally.
• Support therapists in managing complex parent communication where required.
• Build strong therapeutic relationships with families through transparent and responsive communication.

8. Outreach, Awareness & Business Development Support

• Increase awareness of Behaviour Enrichment’s Occupational Therapy services among schools, nurseries, universities, healthcare professionals, parents, and relevant stakeholders.
• Represent Behaviour Enrichment in external meetings, workshops, conferences, awareness campaigns, and professional forums.
• Conduct parent workshops, school trainings, awareness sessions, and professional development programs.
• Support relationship-building with referral sources and strategic partners.
• Contribute to growth initiatives that strengthen visibility, reputation, and service uptake.

9. Operations, Timelines & Department Coordination

• Ensure timely completion of all clinical and operational deliverables.
• Follow up proactively with team members to ensure adherence to deadlines and service timelines.
• Coordinate with Operations regarding scheduling, staffing, equipment, materials, space utilisation, and operational requirements.
• Support smooth day-to-day department functioning.
• Escalate operational concerns promptly and implement solutions.

10. Events & Program Management

• Organise department-led workshops, awareness initiatives, parent engagement events, and training programs.
• Support organisation-wide events requiring OT participation or leadership.

11. Continuous Improvement & External Collaboration

• Continuously benchmark and improve OT service standards.
• Build professional relationships with universities, training providers, and clinical experts.
• Facilitate external collaborations that strengthen BE’s OT practice and reputation.
• Drive innovation in assessment, intervention, training, and service delivery models.

General Responsibilities

• Attend all mandatory meetings, trainings, and organisational initiatives.
• Maintain confidentiality and professional conduct at all times.
• Arrive punctually for scheduled commitments and maintain high reliability.
• Perform other duties reasonably assigned by management in line with the role.

Essential

• Master’s Degree in Occupational Therapy

• DHA License (mandatory)

• Minimum 5–8 years of relevant clinical OT experience
• Strong paediatric occupational therapy experience
• Experience in multidisciplinary settings
• Experience in school collaboration, parent training, and professional workshops
• Pay: From AED15,000.00 per month