Head of Finance Operations
Skills
About This Role
1. Own the Finance Operating Rhythm
- Act as the operational engine ensuring finance processes run smoothly and on schedule.
- Design, implement, and continuously improve the global finance operating calendar.
- Establish and enforce weekly, monthly, and quarterly finance cadences.
- Coordinate execution across core finance functions (AP, AR, GL, payroll, treasury, reporting).
- Own end-to-end month-end and quarter-end close processes.
- Manage task tracking, dependencies, and deadlines across distributed teams.
- Ensure seamless collaboration between US and international finance teams.
- Provide visibility into workloads, priorities, and potential bottlenecks.
- Establish clear ownership and escalation paths across all finance operations.
2. Build Structure, Standards, and Governance
- Introduce structure and rigor into finance operations and processes.
- Lead operational aspects of finance transformation initiatives.
- Oversee governance and program management for ERP implementations (including NetSuite).
- Develop clear project plans, milestones, and tracking frameworks.
- Define and document standard operating procedures (SOPs) across all core processes.
- Coordinate cross-functional initiatives and drive adoption of process improvements.
- Build scalable frameworks for reporting and data management.
- Ensure system and tooling improvements translate into stable day-to-day operations.
3. Drive Operational Performance
- Establish transparency and metrics to measure operational effectiveness.
- Define and monitor KPIs and SLAs across finance processes.
- Analyze cycle times and identify inefficiencies or delays.
- Build practical dashboards to track finance performance and execution health.
- Partner with FP&A and business stakeholders to link operational improvements to business outcomes.
- Foster a culture of continuous improvement through data and structured feedback.
- Provide regular, clear updates to senior leadership on operational performance.
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