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Head -Business Support

Julphar
Ras Al Khaimah, UAE
Full-time
Mid-Senior
Onsite
Discovered 2 weeks ago
Power BIMicrosoft ExcelSharePointMicrosoft 365Business analyticsBusiness planning

Full Job Posting

Job Summary

The Head of Business Support leads business support functions across the organization through analytics, reporting, planning, stakeholder management, and operational excellence.

Business Analytics & Reporting

  • Lead data analytics initiatives utilizing Power BI, Excel, SharePoint and other applications.
  • Prepare and enhance periodic reports for executive management.
  • Develop integrated data solutions aligning cross-functional reporting requirements.
  • Support planning and budget cycles through data collection and reporting.

Strategic Planning & Business Support

  • Lead strategic alignment across projects supporting organizational goals.
  • Introduce innovative methods and process improvements.
  • Manage the movement of information between business leaders and executive management.

Leadership & People Management

  • Lead, coach and motivate team members.
  • Drive SMART KPIs, development and performance management.
  • Direct staff recruitment, training and evaluations.

Stakeholder Management & Communication

  • Lead internal and external communication including IQVIA and AMS.
  • Coordinate liaison between stakeholders internally and externally.

Governance, Risk & Continuous Improvement

  • Identify risks and mitigation mechanisms.
  • Drive continuous improvement initiatives.

Education

  • Bachelor's degree in pharmacy, Pharmaceuticals, or a related healthcare discipline.

Experience

  • Minimum 10 years of experience in the Pharmaceutical, Medical, or any related industry.
  • Experience in business planning, analytics, and organizational support functions.

Knowledge

  • Knowledge of business planning and effectiveness principles.
  • Expertise in business intelligence and reporting systems.

Skills and Attributes

  • Power BI, Excel, SharePoint and Microsoft 365 proficiency.
  • Strong analytical, communication, and stakeholder management skills.
  • Ability to manage confidential information.
  • Results-oriented leadership style and collaborative approach.

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