Guest Services Receptionist
Role Overview
The Guest Services Receptionist welcomes guests and visitors and helps create positive experiences.
The role combines front-desk guest service with reservation or appointment coordination and recordkeeping.
Key Skills for This Role
Full Job Posting
Role overview
The Guest Services Receptionist welcomes guests and visitors and helps create positive experiences.
The role combines front-desk guest service with reservation or appointment coordination and recordkeeping.
Responsibilities
- Welcome and check in guests with warmth and professionalism.
- Respond to guest inquiries and resolve requests promptly.
- Coordinate reservations or appointments and provide information about services and amenities.
- Maintain accurate guest records.
Requirements
- 0–1 years of experience in guest services, hospitality, or customer service.
- Strong interpersonal and problem-solving skills, with the ability to stay calm and professional under pressure.
- Flexible availability, including evenings or weekends if needed.
Benefits
- Health insurance and paid time off.
- Flexible scheduling, including remote administrative tasks where applicable; hybrid duties may include a home office stipend.
- Growth opportunities within guest services.
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