File Clerk (Remote)
Role Overview
Remote File Clerk role organizing digital and scanned records so they remain accurate, searchable, compliant, and audit-ready.
Work supports multiple teams in a high-volume environment where speed matters, but accuracy and confidentiality take priority.
Key Skills for This Role
Full Job Posting
Role overview
Remote File Clerk role organizing digital and scanned records so they remain accurate, searchable, compliant, and audit-ready.
Work supports multiple teams in a high-volume environment where speed matters, but accuracy and confidentiality take priority.
Intake and indexing
- Receive files from shared inboxes, portals, internal ticketing tools, and cloud folders.
- Confirm document type, required fields, signatures, and attachments.
- Index records with client or project ID, date, document category, version, and region.
Document organization and quality
- Apply standardized naming conventions and folder structures; merge or split PDFs, convert images to PDF, compress files, and label versions as needed.
- Maintain controlled final, draft, and archived libraries, including retention tags.
- Check for duplicates, misfiles, missing pages, and unreadable scans; route exceptions with clear notes and maintain error logs.
Records governance and collaboration
- Follow access controls, retention schedules, legal holds, and deletion or archival rules; support audits with prompt retrieval and chain-of-custody records.
- Coordinate with HR, Finance, Operations, Legal, and Customer teams; share backlog, turnaround, and processing issue updates.
Tools and success measures
- Potential tools include Google Drive, SharePoint, Dropbox, Adobe Acrobat or equivalents, spreadsheets, Jira, Asana, ServiceNow, e-signature platforms, and office productivity tools.
- Example measures include accuracy, turnaround time, backlog, daily throughput, audit retrieval speed and completeness, and compliance adherence.
Qualifications
- Records management, administrative support, clerical, or document-control experience is preferred.
- Strong attention to detail and consistent application of naming and filing rules.
- Comfort handling confidential information and following strict procedures.
- Basic computer proficiency with file systems, spreadsheets, PDFs, and collaboration tools.
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