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Guest Service Agent

TivoliQatar, QAT1 weeks agoMid-Senior
Mid-Senior

Handle guest inquiries and requests efficiently, focusing on customer service with excellent communication skills and proficiency in Property Management Systems.

Skills

Customer Service ExcellenceComplaint ResolutionFront Desk Operations

About This Role

Company Description

Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties.

From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.

You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.

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