Guest Service Agent
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Company Description Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. Job Description The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsi
Key Skills for This Role
Full Job Posting
Company Description
Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties.
From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
Job Description
The primary responsibility of a guest service agent is to provide expertise services in a courteous manner.
You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.
You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
Qualifications
- A strong focus on customer service
- Prior experience in hotel front office operations is preferred
- Excellent communication skills; fluency in English is required
- Be able to work shifts, weekends and public holidays
- Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Minor International
Spa Therapist (Male)
Doha, QAT
Company Description Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character…
Cluster Guest Service Center Agent
Doha, QAT
Company Description Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character…
Housekeeping Runner
Doha, QAT
Company Description Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character…
Assistant manager Housekeeping
Doha, QAT
Company Description Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character…
Loss Prevention Officer (Arabic Speaker)
Doha, QAT
Description GENERAL DUTIES AND RESPONSIBILITIES Guard and protect all Hotel property ... approval of PROPERTY LOSS PREVENTION / security department. The Loss Prevention Team ...
Guest Relations Officer
Doha, QAT
Company Description Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character…
Learning Manager
Doha, QAT
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories…
Storekeeper & Receiving Clerk
Dubai, UAE
Feel the energy of Dubai in an exceptional location near Dubai Media City on Sheikh Zayed Road at La Suite Dubai Hotel & Apartments. Guests staying at this modern hotel will find elevated comfort just moments from Dubai
Spa Therapist (Male)
Doha, QAT
Cluster Guest Service Center Agent
Doha, QAT
Housekeeping Runner
Doha, QAT
Assistant manager Housekeeping
Doha, QAT
Loss Prevention Officer (Arabic Speaker)
Doha, QAT
Guest Relations Officer
Doha, QAT
Learning Manager
Doha, QAT
Storekeeper & Receiving Clerk
Dubai, UAE