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Guest Relations Officer | Al-Futtaim Motors | Toyota | Dubai

Al-FuttaimDubai, UAE3 days ago
fulltime

Skills

FuttaimGuestMotors

About This Role

177562

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.

Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Are you a

Emiratization

looking for a part-time role in a dynamic and professional environment? 🚗✨

Al Futtaim Automotive is offering an exciting opportunity to join our team as a

Guest Relation Officer

  • – where you’ll be the
  • face of our brand
  • and the first to deliver our
  • *World’s Warmest Welcome*
  • to every customer.
  • What’s in it for you?
  • A part-time position with 2 days off per week
  • Willing to work afternoon shifts, with a schedule of 4 hours per day (4:00 PM – 8:00 PM)
  • Gain hands-on experience in a prestigious automotive brand
  • Work in a customer-focused, professional environment
  • Be part of one of the UAE’s leading automotive groups
  • Willing to work in Toyota Sheikh Zayed Road

What you will do

  • To provide full support to all customers visiting Toyota showroom. To be the first point of contact to welcome and identify customers’ needs.
  • Ensure customers are given the Worlds Warmest Welcome when entering the branch.
  • Responsible to ensure all customers with appointments are directed to correct executive. The aim is to give a smooth transition from entering the branch to introduction to sales executive in turn making sure the customer receives a professional service.
  • Ensure all customers receive a warm send off on exiting the branch. The aim is to make our customer feel acknowledged and to show that we care.
  • What we’re looking for:
  • Emiratization with Family Book (mandatory)
  • Fluent in English with strong communication skills
  • Customer service experience is an added advantage
  • Basic knowledge of MS Office (Excel preferred)
  • High school diploma or higher

About the role

You’ll be working in a busy workshop environment, and you will be engaging with customers and colleagues across all levels.

If you are

motivated, customer-focused, and passionate about cars

, this is your chance to shine!

✨ Apply today and take the first step into building your career with

Al Futtaim Automotive

.

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies,

Al-Futtaim Automotive

is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors.

Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.

This is Al-Futtaim Automotive and we empower talent to move forward.

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