Guest Experience Agent
Key Skills for This Role
Full Job Posting
Job location
- The role is located at Desert Islands Resort & Spa by Anantara.
About Anantara
Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture.
Founded in Thailand in 2001, the brand operates in destinations including beaches, private islands, historic sites, and cities.
Key responsibilities
- Welcome guests and ensure a warm and memorable arrival experience.
- Assist guests with requests, inquiries, and special arrangements.
- Follow up on guest feedback and promptly handle concerns.
- Coordinate with other departments for smooth guest experiences.
- Maintain high guest service and satisfaction standards.
- Build positive guest relationships and anticipate needs.
- Promote hotel facilities and services.
Requirements
- Previous experience in a similar hospitality role is advantageous.
- Excellent communication and customer service skills.
- Friendly, positive attitude and passion for guest satisfaction.
- Good command of English; additional languages are advantageous.
- Professional appearance and ability to work well in a team.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Minor Hotels
Finance Manager - Shared Service
, QAT
Anantara's Banana Island Resort Doha seeks a Finance Manager to lead shared service finance operations including AP, AR, GL, income audit, credit management, and reconciliations. The role owns financial reporting, intern
STEWARD
Dubai, UAE
Anantara is seeking a Steward to maintain hotel cleanliness, hygiene, and safe working conditions. The role includes cleaning stewarding and dishwashing areas, handling waste, and supporting chemical safety and environme
CHIEF STEWARD
Dubai, UAE
Anantara The Palm Dubai Resort is seeking a Chief Steward to lead stewarding operations and support hotel teams. The role supervises staff, facilities, and costs; maintains cleanliness and supplies; coordinates preventiv
Commis
Abu Dhabi, UAE
Anantara is seeking a Commis to support food preparation and service at Qasr Al Sarab Desert Resort. The role focuses on mise en place, consistent presentation, food safety, sanitation, and assisting with events; no spec
Butler
Abu Dhabi, UAE
Anantara is seeking a Butler to provide attentive, personalized guest service at its Abu Dhabi retreat. The role covers guest arrivals, requests, room services, and coordination with hotel departments, and requires drivi
Guest Service Centre Agent
Dubai, UAE
Anantara The Palm Dubai Resort is seeking a guest service centre agent to handle guest communications and coordinate requests across the resort. The role includes routing calls, maintaining guest records, supporting fron
Cluster Carpenter
Dubai, UAE
Minor Hotels is seeking a Cluster Carpenter to fabricate, install, inspect, and repair wooden structures and furnishings across hotel settings. The role requires proven carpenter experience and previous work in a large l
Cluster Plumber
Dubai, UAE
Minor Hotels seeks an experienced Cluster Plumber to maintain and repair plumbing, heating, and water systems at a luxury hotel. The role covers preventive maintenance, leak and drainage repairs, installations, contracto
Finance Manager - Shared Service
, QAT
STEWARD
Dubai, UAE
CHIEF STEWARD
Dubai, UAE
Commis
Abu Dhabi, UAE
Butler
Abu Dhabi, UAE
Guest Service Centre Agent
Dubai, UAE
Cluster Carpenter
Dubai, UAE
Cluster Plumber
Dubai, UAE