GUCCI Store Manager

Role overview

Business and client leadership

• Drive sales against budgets, monitor profitability, and maintain operational integrity.
• Engage clients, develop top-client relationships, and ensure high service and after-sales standards.
• Manage stock and product launches; communicate collection knowledge and sales KPIs to associates.
• Create sales action plans, support local events, and monitor fashion trends and competitors.
• Manage CRM initiatives, capture customer data, and monitor client-development reporting.

People and store operations

• Coach and review associates, set goals, create development plans, and oversee recruitment, retention, and onboarding.
• Allocate staff and manage schedules; partner with HR on employee relations.
• Manage expenses, reporting, invoices, cash processes, loss prevention, inventory controls, and company assets.
• Maintain visual merchandising standards, store organization, and borrowing and consignment records.

Candidate requirements

• Minimum four years of sales management experience in retail, luxury retail, or a service-related industry.
• Advanced English and Arabic; proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• A related bachelor’s degree is preferred.
• Requires business acumen, sales and client focus, communication and organizational skills, and ability to analyze trends and manage competing priorities.
• Must be flexible to work evenings, weekends, and holidays.

Schedule

• Full-time schedule.