GUCCI Senior Operations Controller

Role Mission

Operations Responsibilities

• Oversee shipping and receiving, report issues to store leadership, and take necessary steps to resolve them.
• Ensure timely merchandise movement for transfers, returns to vendor, and damages while following procedures.
• Maintain accurate store inventory through cycle counts, scheduled inventories, and reconciliation.
• Develop ideas to improve efficiency and reduce operational costs.
• Support the selling process and help deliver a high level of client experience.
• Process repairs and damages according to company guidelines.
• Assist with boutique physical maintenance when needed.
• Pack, handle, and store merchandise according to Gucci standards.
• Order office and store supplies as needed.
• Ensure compliance with company standards, procedures, and security guidelines.

Inventory Responsibilities

• Support store operations controllers in maintaining accurate and organized inventory.
• Oversee cycle counts, scheduled inventories, and inventory reconciliation with store leadership support.

Requirements

• At least 3 years of previous senior retail operations experience is required.
• Strong analytical, organizational, communication, and teamwork skills are required.
• Knowledge of stock control procedures and inventory management software is required.
• Candidates must be able to work in a fast-paced environment and manage multiple tasks.
• Candidates must be flexible to work varied hours, including weekends and holidays.
• Candidates must be able to climb ladders, bend, and lift boxes.

Salary Range – Ontario

• The stated current hourly salary estimate for individuals assigned or hired to work in Ontario is $27.00 CAD.
• Additional compensation may include commissions and participation in employee benefits or incentive programs subject to applicable rules.

Schedule

• The position is listed as full time.
• The stated start date is October 5, 2026.

About Gucci