GUCCI Associate Store Director

Role mission

Business leadership

• Partner with the Store Director to meet sales budgets, monitor profitability, and maintain operational integrity.
• Engage customers and top clients on the sales floor, ensure high service standards, and coordinate stock and product launches.
• Train client advisors on collections, brand pillars, and seasonal strategy; monitor KPIs and respond to performance needs.

Client development

• Build client relationships through networking and local events, and lead service and after-sales experiences to grow loyalty.
• Support CRM initiatives and team action plans, capture customer data for personalized client development, and monitor monthly CRM reporting.

Operations

• Review monthly store performance, business trends, and competitor performance with the Store Director.
• Enforce operations, HR, and security policies; complete loss-prevention audits, cycle counts, incident reporting, and inventory reconciliations.
• Process merchandise shipments and requests, prepare schedules and payroll records, and maintain visual merchandising and asset organization.

Talent management

• Coach and counsel client advisors, support annual reviews and employee goals, and plan for low performers and high-potential talent.
• Recruit and retain a high-performing team, support onboarding, and manage staff allocation and schedules.

Job requirements

• At least 4–6 years of sales management experience in retail, luxury retail, or a service-related industry.
• A bachelor’s degree is preferred.
• Requires ethics, professionalism, integrity, team influence, and ability to analyze sales reports and respond to business trends.
• Requires customer experience and loyalty results, multitasking in a fast-paced environment, and entrepreneurial vision.
• Requires Microsoft Office proficiency, strong communication and organizational skills, commercial awareness, business acumen, and passion for fashion.
• Requires flexibility to work evenings, weekends, and holidays.

Schedule and employment

• Job type is listed as Regular; schedule is full-time.
• Start date listed as January 30, 2027.

Work setting

• Store leadership and sales-floor duties indicate an in-store role in Dubai, UAE.