GSOC Specialist
Role Overview
Pinkerton provides enterprise risk management services and programs designed for individual clients.
The GSOC Specialist monitors and responds to security incidents, manages emergency communications, and supports the safety of personnel and assets.
The role requires attention to detail and quick decision-making in a fast-paced environment.
Key Skills for This Role
Full Job Posting
Overview
Pinkerton provides enterprise risk management services and programs designed for individual clients.
The GSOC Specialist monitors and responds to security incidents, manages emergency communications, and supports the safety of personnel and assets.
The role requires attention to detail and quick decision-making in a fast-paced environment.
Responsibilities
- Monitor world events through open-source intelligence, social media, and client-specific intelligence tools.
- Monitor badge usage and visitor activity for irregularities, unauthorized access, and potential security breaches.
- Escalate employee welfare, global, operational, and critical incidents to security management.
- Maintain incident logs and operate CCTV, alarms, and related security equipment.
- Assist with emergency response plans and provide information and coordination during crises.
- Develop training programs for new operators and prepare weekly and monthly operational reports.
- Conduct system checks, liaise with external agencies, and support internal and external audits.
Qualifications
- A bachelor’s degree in Security Management, Criminal Justice, or a related field is required; equivalent work experience may be considered.
- Additional certification in security or a related field is preferred.
- Previous security operations center experience is advantageous.
- Two to four years of experience applies to GSOC Operator roles, while four to eight years applies to GSOC Senior Operator roles.
- Candidates need proficiency with security systems and software, strong analytical and problem-solving skills, and effective communication.
- The role requires discretion with confidential information, regular computer use, extended sitting, and travel as necessary.
Working Conditions
- The role requires the physical and mental capacity to perform essential functions, with or without reasonable accommodation.
- Working conditions include regular computer use, occasional reaching and lifting of small objects, and frequent sitting, standing, or walking.
- Travel may be required.
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