Growth Manager - Insights & Analytics

About Jeeny

About the role

CRM, analytics, and growth strategy

• Develop passenger and partner lifecycle campaigns across onboarding, activation, reactivation, retention, and engagement using in-app, push, email, and SMS channels.
• Use RFM and behavioral data for segmentation and personalization; monitor campaign metrics and optimize ROI.
• Run A/B, multivariate, incentive, and journey tests; analyze marketplace metrics, funnels, incrementality, and cohorts.
• Translate insights into leadership strategies and scalable playbooks; analyze competitors and forecast trends to guide growth investments.

Forecasting, automation, and budgets

• Build forecasts for marketplace trends, active users, engaged partners, trip demand, retention, and incentive efficiency.
• Automate reporting, campaign execution, performance tracking, experimentation, and lifecycle triggers.
• Work with Product and Data teams on scalable data pipelines, dashboards, and decision-support tools; standardize analytics across markets.
• Own the growth budget, monitor performance and ROI, and recommend spend allocation to maximize financial impact.

People management

• Lead and coach a team, define and track OKRs, align objectives with growth priorities, and encourage accountability, collaboration, and learning.

Requirements

• Bachelor's or master's degree in business, analytics, economics, or a quantitative discipline.
• At least five years of analytical experience working with large volumes of data; pricing/discount strategy or on-demand experience is a plus, preferably in mobility, e-commerce, or marketplaces.
• Strong statistics and demonstrated A/B testing experience; strong SQL and Excel skills.
• Python or R is a plus. Experience with BI and visualization tools such as Tableau, Power BI, or Looker.
• Experience with CRM tools such as Braze, Salesforce, HubSpot, or Clevertap and/or marketing automation platforms.
• Excellent communication skills and ability to present insights to technical and non-technical stakeholders.

Why join Jeeny

• The role leads a team at the center of company growth and offers opportunities to experiment and build systems shaping user and partner experiences.