Group Account Support Manager

About This Role

Location: United Arab Emirates

Function: (DEAI HV) EMEA Sales

Requisition ID: R0125189

Responsibilities:

• In conjunction with the Global Account Manager (GAM), develop and execute focused account plans and strategies ensuring a deep understanding of the customer needs which provides measurable outcomes and drives business growth.
• Monitor and drive the effectiveness of account plans. This will entail understanding of the sales constraints and deploying corrective actions to improve performance.
• Collaborate with the Business Units (BU’s) and Account Team to understand value propositions and strengthen our position. This would include gathering market data, reference cases, segment data, and preparing documentation that strengthens our position.
• Build comprehensive player maps in conjunction with the Account team to understand customer decision making environment. Support growth of player maps through effective engagement with the Account Team and Marketing.
• Cross functional collaboration: Work closely with marketing and segments teams to align on joint account activities and deploy initiatives. This will include reporting on success stories and driving the targeted segment approach.
• Account Onboarding – Deploy Account Planning workshops that enable understanding of targeted value proposition, enable functioning of One- Hitachi Account Team and help with the settings for detailed account plan.
• Program Governance and Reporting- Initiative capturing, review and program governance by adhering to sales operations processes and cadence programs